Epic Florida Rentals reviews in Kissimmee, Florida

“Steven’s place was ok. It was a nice location but he needs to work on a few things. He should check behind his cleaning staff and set the air before guests arrive especially in Florida weather. He also needs to get a better starter kit. 1 roll of paper towels and 2 trash bags when you know the party is large is kind of insane. Overall I’ll give it a 7/10.”

“The house itself is in a great location, great size for our group and well equipped. We did an early check in which was great. Unfortunately it hadn’t been cleaned properly when we arrived, there was trash left from previous guests and there were dead bugs on the floor in the house. I told the host and he was very responsive and offered to send cleaners round. For the first 5 days everything was good, and then we notice lots of bugs in the pool, floating on the surface. No one wanted to go in the pool with all the bugs. I contacted the host almost every day for the next 10 days. He was responsive to messages and said he would do lots of things to address the problem. Unfortunately though the problem remained for the rest of our stay. So we only used the pool for 5 of the 15 days we were there. The outside area generally needs cleaning up, and the problem of bugs in the pool is definitely not normal, having stayed at several properties on the same resort and never had this problem.”

“Everything was fine, except for the pool area. Covered in flies, and not suitable for use. making it look dirty the owner asked for money for pool heating which would have been a total waste. Nothing to do with me but I think it could do with an update or even renewing. Sorry for the negative review but it did spoil some of the stay. because the children were not allowed to use it.”

“Good experience overall.”

“This was the WORST Airbnb experience I’ve ever had. The entry code did not work when we arrived, leaving us locked out for approximately 3 hours and causing us to miss a reservation. Despite multiple calls and messages, the host (Steven) was UNRESPONSIVE until Airbnb intervened. Beyond the check- in issues, the property showed several signs of poor maintenance, including a broken window covered with tape, unpleasant odors from the washer area, dirty carpeting, and bugs inside the unit. Steven also never responded to questions we had, he only messaged us to let us know how to clean the unit before leaving. (Inconsiderate). The combination of awful communication and unsatisfactory property conditions made this stay unacceptable. I would NEVER recommend this property or host to others. I wish I could post screenshots of everything.”