Cupon Tours in Kissimmee, Florida

“Great place to coming with family and friends! Lots of restaurants nearby as well as grocery stores. Just 20-30 min to Orlando and all the theme parks. Beautiful place!”

“After carefully considering our options, this stay looked to be in a great location, with nice basic amenities for the price. Whilst the location is central, the amenities were not as desirable. The complex is extremely busy, which makes it hard to park close to the door. The elevators are filthy and smell bad. The apartment looked good at first sight, albeit lacking any decor that was advertised, however inside it was filthy. There were brown stains, hairballs and mold all over the floor. Our feet were dirty from it, meaning any showering made you and your towels more dirty afterwards. The apartment was advertised as top floor, however it is not. We asked them to clean the room, and the host said they did and took the trash out. On return, nothing was cleaned and trash was still there. We ended up leaving as it was unlivable. Avoid at all costs.”

“The Airbnb apartment was overall bad, there were several issues during the stay. The biggest problem was a clogged shower drain that was reported early but took a long time to fix, with poor communication from the host. The apartment also had multiple cleanliness concerns, including an unclean shower, dirty stove, stained areas near the couch, and old, unsanitary floor mats in both the kitchen and bathroom. The bathroom felt humid, hot, and uncomfortable overall. There were also two leaks one in the restroom and another near the sink area. Additionally, the apartment had a strong unpleasant odor upon entering. Only one set of towels was provided, and extra towels required an additional charge. Other minor issues included a random broom left in the bathroom and a slightly wobbly bed frame. Overall, the cleanliness and maintenance did not meet expectations, and these issues should be addressed for future guests.”

“The apartment matched with the description, however the furniture looks old and not well maintained, the bedsheet and the towels wasn’t clean and some of them had a bad odor, the rooms are deteriorated and one of them, they just removed the TV and only left the holes in the wall and finally one of the mattress on the kid’s room was really damaged. I didn’t like that there was not any soap on the bathrooms, I think that’s a good thing to have with the guests. Not super important but I would like to say that in other occasions in others Airbnb they had some coffee to the guest and I was surprised that with didn’t had in this place. We also wanted to go to the pool and the lazy river but there was not any direction to find them.”

“The resort complex had great amenities including the pool, lazy river, water slides, and sand volleyball. The apartment was modern, spacious, and visually appealing but felt bare bones for essentials. Communication was quick, but follow-through and resolution were consistently lacking. There were no pool towels and few bath towels for our group, with additional towels eventually provided after delays. We also experienced a leaking washing machine that was pulled out for repair but left sticking out for hours, and the water was never cleaned up. A pillow with a strong odor was reported but never replaced or addressed. After check out, I was charged $100 to have items shipped back. This fee was only disclosed after I reported items left behind. Updates were inconsistent, and it took over a week to receive my belongings. Overall, great amenities and potential, but the stay was impacted by maintenance issues and poor follow-through.”