ValGal Vacation Rentals in Hollywood, Florida

“It gets points for a great location. But outside of that, this place is in desperate need of maintenance. The AC is extremely noisy and has the incorrect size of air filter. There are these tiny little ants everywhere. And I mean everywhere. From the second we checked in we were finding them on walls and furniture that are nowhere near food. The shower in the master suite has two modes: off and scalding hot. The sink in that same bathroom threatens to come loose every time you turn the handle. Paint is flaking off the walls in several rooms, but especially the bathrooms. The mattresses are rock hard. The check in instructions are clearly for a different brand of lock. Not fun to troubleshoot while checking in during a rainstorm. The price listed for a second car in the listing ($20 per day at the time of this booking) is not what they’ll quote you in the message ($25 per day). They’ll stick with the more expensive option if you point it out. Needs a deep general clean.”

“Upon arrival the house had a smell of gas, after making contact with the management company they explained that it was a sewage smell due to a broken pipe under the house that was fixed, but that the smell remains; it was a persistent smell throughout the weekend. Funny part is that there is a requirement that you can’t open the windows while the ac is on, so the guest is left to stew in the sewage smell, horrible! Other highlights included broken glass on the patio next to the hot tub, dirty dishes in the cabinet, lamps with no plugs, dirty towels, no soap or shampoo, but they did include dishwashing soap(I guess so we could clean their dirty dishes). Except for the location(if you like Hollywood; I realize now I don’t, very seedy beach town).”

“This entire experience was a disaster!!! My husband ended up having a seizure a week before our trip was scheduled. Went to the hospital and was diagnosed with brain cancer. Had to have brain surgery the week we were supposed to go to the Airbnb. We spoke to the host and explained the situation and asked for a refund. We provided the medical documentation needed. The host refused to give us a refund! Said she could only rebook us for another time. When she refused to give a refund we tried to keep the reservation and have some of our guest stay at the house instead. When we asked for the passcode to get into the house, the host claimed that we asked too late and didn’t provide the code until the afternoon of check in. Causing our guest to book a hotel instead because they didn’t know when they were going to be allowed to enter the house. Ultimately no one was able to use the reservation and I never received a refund. So now I paid $2,600 for a house that was never used.”

“The house is as described. Spacious kitchen and dining area is a plus for our family. The location is amazing as it’s literally steps from the beach and the available use of beach chairs was great. As is the jacuzzi. (There was broken glass near it though). The beds are comfortable as well. Downside was that the host responds hours later or not at all. The fridge was broken, which can happen and I asked to tell me in advance what time the technician would arrive to which I did not receive a respond and he just showed up. (He was nice though). The ACs upstairs are in an odd location (bathroom and hallway) so all the doors must be open for the rooms to stay cool. One bathroom was unusable due to extreme low water pressure. The floors were not as clean as I would like. Usually wouldn’t mind but as we had a crawling baby it was a bummer. The lock is a bit confusing (maybe bc I’m a foreigner?). Overall we had a good stay though and would recommend for a beachy trip.”

“The apartment was in a good location. It had nice amenities. They could do better with the cleaning and maintenance; floors were dirty and walls were stained. Reception was ok, some of them weren’t very friendly, it was also expensive with high resort fees and we had to take the trash out. It was an ok stay for us since we were there for only two nights, but I wouldn’t stay there for longer time.”