Grand Welcome in Haines City, Florida

“Although there were issues upon delivery with the home (cleaning wise) the space was great. Very quiet and peaceful. I do hope they get a better cleaning team because what they have now is not it. Other than that I would recommend this home. The communication was good.”

“We had a great stay overall! The home was very nice, and spacious, with plenty of room for everyone. The location was excellent—there were lots of stores and restaurants nearby, and it was the perfect distance from Disney, making it very convenient. The only issue we experienced was with the air conditioning. It would periodically stop working, and it didn’t seem to cool the downstairs master bedroom or one of the upstairs bedrooms very well, which made those rooms uncomfortable at times. Other than that, we really enjoyed our stay and would recommend this property to others.”

“This was a very nice home but my first night there the ac broke because a snake got in the outdoor unit temperatures rised to 99 degrees inside maintenance came and said it wouldn’t be fixed until after I checked out I had to ask for fans and it was still extremely hot so I ended up having to leave in the middle of my trip Maintenance brought a kid with him and then left and came back and asked to use the restroom then left again and said he left sun glasses in restroom.When we arrived the same vehicle maintenance was driving was outside our home and then left hours later then after submitting maintenance request he popped back up in same car.”

“Great price for lots of bedrooms in a great area! Traffic wasn't too crazy coming to and from, and grocery stores and restaurants are available nearby! The pool was great, and overall the house was as well. I had one issue with the sink not draining and maintenance came right away to resolve this.”

“Jay, The problems mentioned were there when we arrived and have affected our stay the entire time. The A/C in the master bedroom and bathroom still isn’t fixed. It doesn’t matter if a technician is working on it the room is noticeably hotter than the rest of the house and is uncomfortable to use, but then he has to come back today because he didn’t have a part. The bathroom drains are clogged with hair and drain extremely slowly. That’s basic maintenance that should have been taken care of before anyone checked in. The Keurig plugs in, but it doesn’t even turn on. As for the washcloths and pillowcases, the explanation doesn’t change the fact that they weren’t provided. Those are standard items guests expect to have. Doesn’t matter if people steal them or not. Hotels replace them why can’t you? Honestly, we’ve spent part of our vacation dealing with problems that should have been handled before check-in. Between the broken A/C, clogged drains, missing items, and the coffee maker”