Vacasa in Fort Myers, Florida

“We enjoyed our stay. Had a good time while we were there.”

“The stay was great! Our team that was their for work really enjoyed staying there. Would love to go back!”

“The house was fairly nice and clean however the hot water was very intermittent. After traveling all day and not able to take a hot shower, huge let down. The pool had debris in it from day 1 ie leaves and needed constant cleaning. The house is supposed to sleep 6 however we were only provided 5 towels which were thin and scratchy. The wiring of the garage light was a little sketchy using extension cords. The worst point however was Vacasa the management company gate keeping the local contact to help us fix the hot water problems. We spoke to them every day multiple times and they didn’t send someone until 5 days of being there and the repair man told us the shower handles were broken and the mixers were incorrectly installed. They couldn’t be fixed during our stay. For the money we spent to stay a week, there were a lot of problems. We have asked for a refund or credit however they still have not gotten back to us. Back communication that basically said nothing or blanket statements”

“Stayed for a week and was a little upset with what happened. We travelled in a sprinter van (which is personal and not commercial). I was rudely called by the property manager and nagged at for the van and was lied to saying the homeowner was being fined by the HOA for it. We were then greeted by the property managers rude presence as she was taking pictures of the van and ended up getting into an argument with my brother calling him a “big shot” for defending our right to be there and privacy, mind you this visit was not mentioned to me and felt like an invasion of privacy. On top of that, the house was dirty feeling. Uncomfortable beds, old and out dated kitchen and bathrooms that felt a little gross to be in. A little expensive in my opinion. Overall was mostly not impressed with our property manager encounter.”

“We enjoyed our trip, The unit was decorated very nice and maintained. The pool was beautiful and the grounds were maintained beautifully. However, there were a couple things that should be addressed. Inadequate towels and washcloths for four people staying in the unit. There was only one washcloth & hand towel in the primary and same in the second bathroom. Also, both bathroom toilets had flushing handle issues. But overall, we enjoyed our stay”