Coastal Breeze Vacation Rentals reviews in Fort Myers Beach, Florida

“Perfect place to stay with pets and kids!”

“Extremely disappointing and stressful experience. The property was not as advertised and was clearly not ready or safe for guests. The house was dirty, the bathrooms were unclean, the air conditioning was not functioning properly, and the pool — one of the main reasons we booked this property — was unavailable due to repairs that were never disclosed before arrival. This situation was especially difficult because our autistic son was looking forward to the pool as the main activity during this family trip. The overall condition of the property made it impossible for us to stay there comfortably or safely, and we had to leave almost immediately and pay for alternative accommodations for our family. Despite all of this, management only offered to refund one night, which is completely unacceptable considering the severity of the issues. I am still demanding a full refund for this reservation. Very disappointing experience, poor communication, and an unacceptable way of handling guests.”

“Unfortunately, this property was extremely disappointing and nothing like it was described online. There was a strong musty odor throughout the unit, the beds were very uncomfortable, and the pillows were extremely cheap and unsupportive. The second bedroom was poorly furnished with no TV, no furniture, and a makeshift closet that could not even fit standard hangers, forcing us to share the single closet and dresser. The listing advertised a pool, but the pool does not belong to this property and is fenced off with the neighboring property. The outdoor area was also poorly maintained, with trash scattered around and no real yard space to enjoy. Parking became a major issue as there is only one spot, which was taken on our final night. When we questioned it, we were told it was “first come, first serve” and instructed to find parking elsewhere despite still having an active reservation. Overall, the listing felt very misleading and not worth the price.”

“We were very disappointed with our stay at this Airbnb. The first night that we attempted to access the property the pin code we were provided didn’t work. I made several attempts to contact them via phone, email and message and no one responded. Luckily the side door was unlocked so we were able to get it. I contacted the hosts again in the morning to notify of the issue. I was sent back a video of someone accessing the lock, clearly with a different code. I asked them to verify the pin code again, and they confirmed the original code was still valid. After a full day out and about, we returned to the house and once again the code did not work and now the hosts locked the side door so we were unable to get it. After over an hours with Airbnb and the property company, the gave us a new code and it worked. In addition to all our issues accessing the house the pool was disgusting, green and unswimmable. I would not recommend this property to anyone. Stressful and frustrating.”

“I want to first state that I have stayed in over 50 airbnbs and this is the first negative review I have left. Upon arrival the back sliding glass door would not lock. This was before we had attempted to use the couch that we left in its designated spot. Maintenance did fix this the following day, stating that it needed a small adjustment and a screw was added. We did stay the first night with the door unlocked. It’s a safety concern regardless, but we were traveling with a toddler. We were also unable to use the pool during our stay because when we arrived it was green and cloudy. We were told it had been maintenanced, but based on the condition we never felt comfortable using it. I inquired about a first responders discount and was told it would be applied after check in and that was never credited to my account. Very unhappy with customer service after checkout to further discuss our concerns. Host did not compensate us in any regards, but Airbnb assisted in resolution.”