Nestly in Englewood, Florida

“The house was nice, however we arrive very late (10pm) as we were traveling with 6 kids. The check in directions said house 2. There is a duplex and stand alone house at this property l. We proceeded to door 2. That was the incorrect door number. We were actually door 3, the stand alone house. The code i was told to use was incorrect. When i tried to reach the host to get assistance it took 30 mi ites and me calling and messaging mulltipul times before anyone answered. I did message at 5pm telling host We would be arriving late. When we stepped out of our vehicles there was a horrible smell, a dead fish right outside the front door. It was covered in flies, so naturally they got n the house when we opened the door. I told host about fish and they told us to remove it (gross, i did not really want to touch a dead fish). The internet directions were also wrong in the information. They only had "guest internet" which disconnected every 60 minutes you had to reconnect.”

“The apartment is very clean, modern, and in a very convenient location. Great communication and great price for the stay. We were in town for 3 days and would definitely book again. Highly recommend this place!”

“It was listed as an apartment, but wasn’t. It was like a garage converted into a two room living space. The entrance was hard to find. No numbers that I seen for the address but you walked through a privacy fence gate into a backyard is how you entered the place. We stayed for 3 nights. 2 of the night was without air conditioning, tv, microwave, ceiling fan. I tried to call the phone number provided and it was an automated system of like a bigger corporation. Didn’t want to make contact with the homeowners. Wasn’t sure if they was responsible for anything. The space its self was clean and there was some soaps towels washcloths etc. but is not as good as it is listed as.”

“Nestly has great communication skills. Check-in instructions in AM. Easy to understand & he followed up after check- in to make sure everything was Ok. Very minor problem was addressed & solved quickly.”

“BEWARE THIS HOST! I got a message the night before check in that the internet was not installed yet. No apology from the host. Didn't even offer a reasonable discount. Laughable with a 5 day stay as there is also no TV because it ran on internet, not cable. Unfortunately, since he waited the night before and we were already on the road we had to still take it. Now with check in. Never got the code from the host. Ended up finally receiving it from the groundskeeper. Once inside, the place was clean but didn't have everything listed. No double bunk beds. No pack n play. No transbags or even a trashcan. No paper towels. No toilet paper. No cleaning supplies. No oven utensils. had to buy all that stuff. On the 2nd day, the code to the door stopped working. Messaged the host about it. Never got a response. Not once. So for the next 3 days, we had an unsecured home while gone. TERRIBLE HOST! Airbnb did give a discount but I disputed the charge with my bank and was able to get the full refund”