Encantada Orlando Resort reviews in Florida

“Buen lugar para hospedar a una familia pequeña de máximo 4 personas. El jacuzzi siempre estuvo disponible y perfecto lo cual fue un plus! Hay ciertos aspectos de mantenimiento mejorables así como de limpieza, sobre todo las alfombras que les urge limpieza profunda.”

“Roaches and very bad communication between staff and management”

“Excelente lugar para descansar y moverte si vas a los parques de Disney o Universal!! Todo a buena distancia, restaurantes, centros comerciales, etc.. Por favor tengan cuidado con sus artículos personales y si presentan problemas con la cerradura no dejen la casa sola hasta que lo solucionen. En un alojamiento como este esperaba mayor apoyo en cuanto a una muy mala experiencia, simplemente se lavaron las manos y no buscaron la forma de apoyarme!! No revisaron cámaras de circuito cerrado ni nada para ayudarme… que decepción y solo se apegaron a decir que su política dice que no se hacen responsables!! Para eso tienen una caja fuerte misma que en mi caso estaba rota!!”

“Overall, our stay was decent! The property was peaceful and conveniently located near the parks. Unfortunately, we did run into a few issues. Upon arrival, the doorknob in the master bathroom was broken off, along with a hook in the same bathroom. However, the hosts were very responsive and had both issues fixed quickly, which we appreciated. We also had an issue with the hot tub, as the temperature would not go below 108°F, making it far too hot to comfortably enjoy. Our biggest disappointment was definitely the beds. The master bedroom mattress was extremely uncomfortable, and the twin bed in the guest room was just as bad. Interestingly, the queen bed had a different mattress and was very comfortable! Unfortunately, that meant half of our group struggled to get a decent night’s sleep. While we appreciated the peaceful atmosphere, convenient location, and responsive hosts, the uncomfortable beds and hot tub issue definitely impacted our overall experience.”

“We loved it! Just a heads up, none of our tvs worked like advertised but we did without. Other than that, great place and pretty.”