Manager Review

Emerald Coast Retreats in Florida

Emerald Coast Retreats's guest reviews across Florida. See homeowner reviews of Emerald Coast Retreats on their profile.

Emerald Coast Retreats's guest rating in Florida of 4.65 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Florida.

Recent guest reviews

PatriciaJune 2026Panama City
Very Clean and pictures describe every very well. Enjoyed the big balcony.
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JenniferJune 2026Panama City
This place was great. Looked exactly as the photos we saw online. It’s on the quieter west end and is very peaceful.
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JamieJune 2026Panama City
We had a great time on our trip and will share an honest review of what we liked and what we didn’t. The Celadon is in a quiet very west end of PCB. We felt it could use some better attention, such as the bathroom at the pool area was out of soap the entire week. I suspect there are housekeeping issues. The unit is right off the elevator and quite small. There is not a dining room table. There’s only seating for 4 at the bar. The bar stools are all wobbly and could be fixed or replaced. The floors were quite dirty. We had to keep socks on the baby or his feet would be black. The bathroom has a musty smell, possibly from the shower curtain that is covered in mold. The master bathroom door would not close. On a brighter side the decorations are lovely. The master bedroom area was very nice. The beds are comfortable. The kitchen was equipped with everything we needed.
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ChristyJune 2026Panama City
Pros: Beautiful space, great kitchen, comfy furniture on the balcony, and views that match the pictures. Beachside chairs were a big plus. Cons: Both beds and the pullout mattress were truly awful. No one slept well. I've never thought of a mattress as "cheap", but these truly were. I actually slept on the balcony chairs the last night and woke way more rested. There is no "check in" lobby type space. It's an office that just gives you parking passes and wristbands. They also have very limited hours. It would have been nice to have more clarity on this. Info on where the trash chutes were would also have been nice. One of the toilets clogged immediately after arriving. It took multiple phone calls, incorrect information, and a whole day to get it fixed. The internet was out for the whole building the majority of our stay. 2 of the 4 elevators were down the first day and it took 20 minutes to get to our room during check in rush. Lamp didn't work and coffee missing parts.
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May 2026Panama City Beach
The xondo meet all our expectations. All the beds were comfortable. It had a couple beach chairs and an umbrella which was nice.
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Amongst managers in Florida, Emerald Coast Retreats currently ranks 303/452 on guest satisfaction. See the top ranked vacation rental managers in Florida.