Shine Villas reviews in Davenport, Florida

“Unfortunately, our experience with this property was very disappointing, especially considering the size of our group and the amount we paid. We experienced numerous issues during our stay. There was no hot water on the bottom level, a toilet that did not flush properly, multiple slow drains, an unpleasant odor, pest activity, and significant cleanliness concerns. The walls throughout the home were dirty and noticeably scuffed. We also reported dark discoloration around the shower sealant, which management stated was age-related discoloration rather than mold and was already scheduled to be replaced. Management did send a maintenance technician, but unfortunately, the visit was not helpful. We also complained about the temperature inside the home. The technician stated that the house felt cool, but during the daytime the home was very hot and did not become comfortably cool until the middle of the night. We actually had to go out and purchase fans to make the temperature more tolerab”

“Upon arrival, I entered the property and there was a loud, foul smell coming from the sink area. As I followed the smell, I found the leftovers from a crab boil in the garbage disposal. I spent the next 2 hours flushing the dish drain and garbage disposal with Bleach and spraying air fresheners but I eventuality masked the smell. The chandelier over the dining room table is broken and the ceiling leaked water into light fixtures then onto the floor creating a fall risk”

“The townhouse was not as clean as expected. It was dusty and the walls had numerous scuffs and marks, making it feel like it hadn't been properly prepared for new guests. The bath towels were also small and thin, with only one provided per guest for the entire stay. The layout was awkward. Two bedrooms had 1 ½ bathrooms split into 2 separate, connected rooms, while two other bedrooms shared a detached bathroom that also contained the washer and dryer. The biggest issue was the Wi-Fi, which was unavailable for 4 consecutive days for an unknown reason. Cellphone service was weak. Two guests planned to work remotely but had to pay for daily Uber rides to find reliable internet. Communication from the host was slow, with few updates, and Wi-Fi wasn't restored until the workweek was over. Communication from the host was slow & unhelpful. Traffic throughout Davenport was consistently heavy. We'd recommend considering other rentals in Kissimmee with more responsive hosts.”

“What was supposed to be a celebratory trip turned into a frustrating and disappointing experience. Late at night, a ceiling vent began pouring water onto the floor. I reported it immediately, but there was no response until later the next morning. By then, water had been leaking for hours, creating puddles that made getting in and out of the master bedroom difficult and made access to the game room nearly impossible without getting wet. Even worse, the leak continued until after 1 PM the following day. The issue itself was frustrating, but the lack of urgency was unacceptable. The home also felt dated and poorly maintained. The upstairs carpet was old and stained, the beds felt worn out, the master bathroom had ants, one sink drained extremely slowly, and there was visible damage to the bathroom walls and shower area. Despite the disruption to our trip, nothing was offered to address the inconvenience. The only response I received was, “I understand your frustration.” Think twice..”

“The house was big enough for everyone in our party and the host was very quick to reply. The room themes were great for the area. The house was overall dirty/un-kept. The couch was broken/unsafe for children to be on, the shower door hard to open/close. The pool had hair and debris in it. Exposed electrical in one of the shower and quite a bit of damage to the walls in game room. The kitchen does not have any items needed for a week long stay including broom. After check out she sent a bill for “stained” towels that we did not do. Overall we paid way too much for what was provided and would not recommend this to anyone unless improvements are made.”