Master Vacation Homes reviews in Davenport, Florida

“We had a fairly pleasant stay and loved the home’s spacious layout. The team was quick to respond whenever we reached out, and we appreciated the gift basket they sent for the inconveniences. However, quick responses did not translate into resolutions. We reported several concerns during our stay, but the issues remained unresolved. The home could also benefit from better maintenance, particularly the furniture and appliances. The microwave door was loose, several cabinet doors felt fragile, some carpeted rooms had stains, and there were no beach towels available. Overall, we enjoyed the space, but the maintenance issues and lack of follow-through kept this from being a higher-rated stay.”

“Unfortunately, my stay was disappointing due to loads cleanliness issues and problems with the appliances. Not to mention the pool in the resort for “ kids “ is closed and that was mentioned while booking”

“I will not be staying at this location again primarily because of security at the gate. The wait time to check in was approximately 20 to 30 minutes,. Although I had provided the name of my guest to the host beforehand, everyone and myself included was told at the security gate that we were not registered, and that we need to contact the host. They had me pull over and once I verified, they then told me I had to get to the back of the line and start the process all over again. They did this to all of my guests staying there as well. I made several calls to the host to constantly add check and verify that my guest were added because of the discrepancy with the security gate. In addition, the attendants were rude and not very helpful. It was a horrible mess.”

“Todo bien, solo necesita limpieza profunda y un poco de mantenimiento, la casa tiene demasiado polvo por todas partes, las sabanas tenían un poco de mal olor como a guardado y las bañeras sacro. Aparte de eso la casa tiene buen tamaño y todo lo esencial para tu estadía. El resort todo que ver y bastante cerca. El anfitrión muy atento y amable.”

“Renters BEWARE! Master homes is the worst place I have ever rented through. Roach infestation, no amenities at the resort(Master was aware they were closed through December but didn’t disclose), pool in our rental wasn’t filtered and broken the entire seven days, you can’t cut air below 72(it’s hot in there). They failed to resolve every single issue. They turned off our hot water heater on the day before we left so we couldn’t get showers before our 15 hour drive home. They would schedule maintenance and lock me in to staying at the place but wouldn’t show up on the scheduled time. I had to involve air bnb support multiple times to receive compensation due and resolve issues. I wouldn’t recommend Master Vacations to my gerbil. If you want to communicate with what seems like an AI assistant and you don’t care about quality, maybe you will enjoy it. You may even get to take home a few roaches as a souvenir.”