Blue Gems Management in Davenport, Florida

“The resort area was nice, but there were a few disappointing aspects from this listing . The private pool was dirty when we arrived, and the chlorine level was so strong that it was uncomfortable. The property also requires a large, non-refundable deposit, which didn’t seem reasonable. We spent very little time at the house and made sure to leave it exceptionally clean, so the extra deposit felt unnecessary. Another inconvenience was that the resort does not accept tap-to-pay, so be sure to bring a physical payment method. Also, the line to enter the gated community can get quite long during busy times, so it’s something to keep in mind when coming and going.”

“when first arriving host didn’t really give details that you had to check in at a different office instead just provided a lock code for the door which didn’t work the first two days. The house was fairly clean, but it was in clear need of an update or maintenance. There’s duct tape on the steps making loose step boards, the downstairs and upstairs hallway, bathroom showerhead we’re having constant issues. At one point, the ceiling was dripping water on the dining room table, and we don’t know who, but at one point the air conditioning was completely shut off on us (not by us), and we have several asthmatics and others who have health conditions that can be induced by hot temperatures for a prolonged amount of time on different days. they was never disclosed that with each guest in the house you had to pay a $10 fee for a access bracelet for amenities FOR EACH GUEST. (we had 7 people in our group which besides getting to the house we didn’t use the pool or anything so that was a waste)”

“Our reservation was canceled 6 hours prior to check in. We drove 18 hours for this trip. It was super stressful trying to rebook another Airbnb last minute!”

“Unfortunately, our experience at this Airbnb was extremely disappointing and nothing like what was advertised. As soon as we arrived, we noticed ants all over the kitchen counter, which was very unpleasant. There were also several maintenance and safety issues throughout the house. The front door lock was broken, which immediately made us feel uneasy. The dining table and chairs appeared to have just been put together, but were not secure—one of the chairs broke while my child was sitting on it, causing them to fall and hit their head. Many of the advertised amenities were either broken or unusable. The game room items were in very poor condition, with most of them not functional. The large Connect 4 game outside was missing the bottom piece, making it impossible to play. The pool table area had damaged the tile flooring so badly that the floor was rough and unsafe, especially for babies and young children walking barefoot. The downstairs master bedroom was unusable.”

“The place was nice but some of the things didn’t work like the TV IN THR LIVING ROOM THE MAINTENANCE MAN CAME AND SAID SHE HOST BEEN KNEW THE TV DIDNT WORK JUST NEVER CHANGED IT THE STOVE DOESN’T WORK SOME GAMES IN THE GAME ROOM DIDNT WORK ONE OF THE BEDS WAS BROKEN THE RAILING TO GO UP THE STAIRS WAS BROKEN BUT THEY CAME TO FIX IT THE PEOPLE CAME AND TRIED TO CLEAN THE POOL TWICE AND TOLD US WE HAD TO STAY OUT THE POOL FOR FOUR HOURS”