HomeBeds in Clermont, Florida

“The worst airbnb experience I’ve ever had. We were made to wait 50 minutes after arrival because they weren’t done cleaning. Then, when we went inside, stains on the couch and rug. Floor was dirty (crumbs and such). The pool was green and freezing (despite us paying $200 for heating). The stair railing at the top broke TWICE during our stay. The slides were coming out of the walls. But the worst part isn’t the fact that some things could’ve been overlooked, it’s the fact that there was zero communication. They kept saying they’d contact the property manager and “let us know” to fix things. Or would make appointments like “the pool cleaner will be there tomorrow morning” and then no one would show up. It was the biggest waste of money. If I’d been able to cancel and stay anywhere else, I would have. Had to pay $300 for a cabana to celebrate my kids bday there since we couldn’t use the pool and then THAT closed.”

“This place was amazing!!!! My family will be back!!”

“Throughout our stay, we experienced one issue after another. The smoke detectors continuously went off, which was especially difficult because I have a child with autism who is very sensitive to loud noises. We were also unable to use the pool for the entire week of our stay, which was one of the main reasons we chose this property. In addition, we had no hot water for the first three days. Don’t get me wrong—the home itself and the surrounding area are very nice. However, the ongoing issues were never fully resolved, and communication has been very slow. I’m still waiting for someone to get back to me regarding compensation or a resolution for the inconveniences we experienced throughout our stay.”

“Awesome stay, just a little sad we couldn't enjoy the pool water was ICE cold 😒.”

“All white towels were grey, dull, worn out and stained but was resolved in 2 days with news towels from Amazon. The house is in a great location on Glenbrook off highway 27. The home itself is very dated and would be much nicer if it was updated. The vent was very dirty. Needs new beds, especially the single beds as it’s hard and squeaks. The master bedroom had a foam on top of the mattress that would not stay in place. The bathroom mats were old and dirty, we removed them and left them in the bathtub. The vinyl flooring in the extra bathroom was old and torn by the toilet. The bedcover in the master bedroom was old and torn, we washed it before we slept in it. It’s not a bad house, just need updates and a deep clean. Good communication with HomeBeds.”