HomeBeds

“The home was clean, spacious, and comfortable, but there were several issues during our stay. Before check-in, I requested pet approval as instructed because I might bring my dog. Instead of confirming with me, my reservation was canceled. After explaining I could make other arrangements, I had to wait for management to decide if I could still stay. They then approved my stay and changed their mind about my pet, after I had already made other arrangements. Future guests should know the driveway only accommodates two vehicles and overnight street parking is prohibited. We spent much of our trip trying to find legal parking, and one vehicle was ultimately towed. We also called the emergency line around 3–4 a.m. after hearing what sounded like a burst pipe. We were told not to worry, but found a broken sprinkler leaking heavily and shut it off ourselves. For a home that accommodates up to eight guests, these details should be disclosed so larger groups can plan accordingly.”

“Nice family home it was just really dusty in certain areas and I have allergies. The kitchen needs an updated picture because it isn’t the same. This is a beautiful home and wonderful location. I would just hire better cleaners for the dust everywhere.”

“That was fine, but it’s frustrating when there’s no flexibility on check-in times. It would be nice if they were a little bit more flexible.”

“The home was beautiful and well maintained. Quiet and peaceful location. A close drive to simple drive thru restaurants and coffee shops. Only about a 30-40 min drive from Disney and Universal. The home itself is laid out nicely and was very clean and comfortable. However I do wish they offered hand soap, additional toilet paper, dish pods, and more than one trash bag. I hated leaving dishes in the sink all week and not being able to take out the trash as often as we needed. We had a few groceries delivered shortly after we arrived, so having to go out after arriving for things like hand soaps and toilet paper was not ideal.”

“The stay was good. Noticeable stains on bedding in kids rooms. No working lights outside i notified them soon as we arrived but issue was never resolved. House just needs a little sprucing up”

“I wish that our experience was a lovely as we thought it would be. On check-in day, I had to call the emergency number to receive check-in details because no one had communicated with me on what was going on or how to get this information. 1. Upstairs bathroom tub was dirty 2. Upstairs couch was dirty 3. We had to call the emergency line last night just to get check-in details and we were supposed to have this information earlier. The property manager didnt provide this information to us until this morning. 4. The microwave door handle was broken which was a safety hazard. 5. The pool chair to the far right is broken and my cousin almost hurt herself falling backwards. 6. The patio furniture is dirty. We had to clean it before the kids touched it. 7. The toaster was dirty. To the point where it burnt our breakfast and WE had to clean it out to continue to use it and the fire alarm went off. 8.The pillows were dirty. 9. The sheets were not completely clean 10. There were earrings lef”

“The house is extremely large and very accommodating but the furniture need to be replace as well as the carpet. There were bed bugs in a room were guests was bitten and ants in another and the kitchen area. One of the master suite bed need to be replace and made noise the entire time. Stains on livingroom furniture down and upstairs stains and not comfortable. House need plenty of work. The gameroom games need to be replace. The only good thing is the diningroom table fits a big family and the pool area was clean but need updated pool furniture”

“Good location. Outside of south lake but a short drive to everything. Confusing on the rules as i’m not sure who is in charge since there are several different rules posted/listed. Also, who owns the place and who communicates on Airbnb are different so that was slightly confusing. Overall, fine Airbnb for a weekend visit with family/friends.”

“The house was in a beautiful neighborhood and we felt very safe here, which was very important to us. It was a very nice and big home and we enjoyed the pool, the massage chair and the games in the garage. However, there were multiple things that were disappointing. There was an ant problem that got gradually worse, the backyard was overgrown and not as pictured, the kitchen was not stocked with much of anything, there wasn't even any salt and pepper, cookie sheet, coffee pot, or hot pads. It also needs some general maintenance and a deep cleaning.”

“Nice home but needs a good deep clean! The photos of the backyard were not accurate either. Needs a lot of maintenance work!”