Vesteva Vacation Rentals reviews in Cape Coral, Florida

“In general it was great stay, clean house, many pool toys, kitchen appliances and comfortable beds. Just not enough products for first days of staying such as paper towels and garbage bags.”

“Overall a good stay, but management gaps made it tough for 12 guests. The screened-in pool kept bugs down (though we got a few bites), and the dock was great—the kids and husband loved fishing with the provided poles and gear. The ice machines, coolers, and beach gear were fantastic perks.However, communication and logistics fell short. We were down a shower due to a broken door, which wasn't communicated in advance, and we received no discount despite the major 12-person bottleneck.The house is under-equipped for max capacity. Bath towels are limited, made worse by a dryer that takes forever leading to an overage on electricity which you get charged after your stay. If you cook, note that storage dishes are scarce. Finally, trash is an issue: outdoor cans were completely full when we arrived Saturday, and with pickup not until Tuesday, one large and one small can are not enough for a house this size.”

“The location is ideal close to restaurants, grocery stores, and beach. The boat dock and pool are great. Paddle boards were good except one is broken. The house has a bad ant problem and very low water pressure causing the toilets to not flush properly. The AC went out so we decided to leave a day earlier due to the inconveniences we had during our stay.”

“Cleanliness inside and outside was just okay. Pool was very dirty, even after cleaner came out. Location and neighborhood were nice. Management company run homes are difficult, in my opinion. You feel like more of a number then a valued guest that they hope will return. My advice: If staying with young kiddos this home is not ideal. One particular problem we had - The floor is not actually tile and becomes extremely slippery when wet, it is everywhere, and in master shower. Likely will not return for the price you pay and quality you receive.”

“House/property and location were fantastic, biggest issue was dealing with Vesteva on certain issues. They have way too many people/phone numbers to have to deal with issues that it can get very confusing. They allowed early check in and late check out but had to ask multiple times to finally be told I had to request it a day or two before, and one person dealing with the matter was overseas and so had to wait for time difference for a response back. Had a late check out and went out for lunch only to come back to the door lock being changed so couldn't get in, called and emailed the multiple phone numbers and emails they offer only to find a door I had never checked was unlocked the entire time of the stay and got inside, then someone finally called back. Overall the rental property was great, Vesteva would eventually get back to me with information which was good, but they don't know much about the properties they're renting out when it comes to whats included inside the property.”