Vacation Rentals Cape Coral reviews in Cape Coral, Florida

“Upon arrival the Hot tub was full of black mold and the pool was cloudy and dirty. They had to wake us up at 9am to check IDs and check the meter. Pool company came and advised us not to use the hot tub because it needs to be drained but they only paid to shock it. Then they turned the pool and hot tub pump and heater on and told us we have to keep both running non stop to clean both. We were unable to use either and then they turned arpund and charged me the electric bill to heat and clean there spa and pool. I was told they would not charge me for it but I have had to contact Air B&B to dispute the extra charges. But this host is not being cooperative. Couch and ottoman are dirty, switches are not labeled, fan remotes are ALL falling out of the wall. Air hockey table barely works and pucks are beaten up and dont glide. Simple things like paper towels are not provided so you have to go shop day 1. I highly do NOT recommend renting this property or from this company.”

“The house is great for a large group, it has adequate space. However the place needs some maintenence and more cleaning, there were broken locks on exterior doors, a doors that didnt shut properly, dishwashers not shutting properly, jets not working properly in the hottub. There was a noticeable smokey smell in the house that made us think maybe the previous owners smoked in it, for that reason I wouldn't reccomend it to families with kids - I would have chose a different house for that reason. If you are used to toiletries/amenities being stocked with an airbnb - this is not your place. (Im sure they disclosed this in the description but im just used to an airbnb being more well stocked) There was a small amount of toilet paper, paper towels, dishwasher detergent and some spices in the cabinet otherwise that was it, we needed to purchase coffee laundry detergent, ziploc bags, toilet paper, shampoos soaps etc. Overall we had a good stay and loved the pool, but would try somewhere else”

“Avoid -Check in was 82 Degrees AC not working Pool 6 inches low so it wasn't kicking heat/pump on They came out to fix both and asked us to put the hose away when it was filled (sure no problem). We showed them a tear in the lanai door screen and they never bothered to fix it. It got completely blown out during a storm during our stay so the insects were crazy -Pool table unusable -Had to use a pen to rig the control box on the boat lift -They don't supply the house with anything be prepared to shop -They charge for electric and won't provide a meter reading -They use the grill being dirty as a malicious charge ($100). We used it once and cleaned it better than before we got there along with the rest of the house. It's also old and greasy maybe buy a new $300 grill -They will harass you the whole time to come to the house to spy on you. Legally you need to stay off the property. It's all stuff that can be handled online -You will wait 10+ days for the deposit”

“The home and location were excellent; however, several issues negatively impacted our stay. Upon arrival, we found the coffee pot, as well as multiple pots, pans, and utensils, were not properly cleaned. The back patio television was also not working, and although we reported this to management, we received no follow-up. Two days later, two individuals entered the backyard unannounced to drop off a new television, which remained in the box for the rest of our stay. On another occasion, we returned to find the lanai screen door propped open without any notice. The lack of communication regarding these entries raised concerns about security and guest privacy. While the property itself was very nice, the cleanliness issues and, more importantly, the lack of communication from management were disappointing.”

“First the house and are was beautiful. The first time ever i was contacted to do a check in orientation. When Wanda arrived she was very pleasant, We showed her the cooktop glass was broken and the pool was dirty like maybe an animal relieved itself. Wanda took pictures of both and reported it to management. that was Friday morning the day after check in. The same day I got a txt that they requested the pool to be cleaned. Saturday no one showed up. Sunday I took a video and sent it to VRCC. They sent me a picture that the pool was cleaned Friday afternoon. I told Bjorn no one came to clean the pool and to look at my video i sent from Sunday morning. He asked what my wishes were for a resolution. I asked that they credit me for use of the pool and deduct the electricity cost of the pool off the bill. This is where it gets good. Bjorn said I never told him the pool wasn't swimmable and there would be no credit. The person Wanda took the pictures of the pool, requested it be cleaned.”