Sato Real Estate reviews in Anna Maria, Florida

“Worst Airbnb experience. We booked 7 nights but left after 3 (after engaging Airbnb customer support) due to ants throughout the kitchen and in our food. The moment we turned on the stove, ants emerged from electrical areas and gaps in the remodeling, making it impossible to cook the food we purchased. There was also what appeared to be mold in the small bathroom. The ceiling fans in the small bedroom and living room were too loud to use. When I asked to move to another property, Josh, the property manager said, “I can move you to another house, but they’ll have ants.” When I offered not to leave a second review, he said he would rebut anything I wrote and didn’t need a threat. This response was unprofessional. Despite attempted cleaning and pest control, the issues made our stay uncomfortable. We would not stay here or at any Sato property again.”

“Loved our stay here. The house was very walkable to the beach and had plenty of space inside for our family.”

“Overall, the house fit our budget and basic expectations. It was spacious, offered useful amenities like bikes and kayaks that we enjoyed, and the kitchen was stocked with the essentials.” “However, there were serious issues. The master bedroom mattress was in poor condition. More importantly, the cleaning was not acceptable: the master bathroom had visible hair throughout, including in the shower, and the floor felt slimy, which made the space feel unclean and not properly serviced.” “On the morning of our 10 a.m. checkout, Josh from Sato Real Estate was parked in our driveway at 9:05, well before the agreed checkout time. His early presence made us feel rushed and that our privacy was invaded. A contractor for the air conditioning was also blocking our vehicle, adding to the stress and discomfort. We hope future guests don’t have the same experience.”

“We booked this house to celebrate mom’s 70th birthday. We were looking for a luxury house with a pool and close to the beach. Let’s start with the positive things about this house: 1- house was about 10 min walking distance to the beach. 2- beach necessities were provided - beach chairs, beach towels, umbrella, etc 3- clean gas grill. 4- clean kitchen , bathrooms & beds Negative points: 1- As soon as we walked in the house had a strong mold odor. Even worse in the garage where the grill and beach gear is located 2- Pool was not well maintained. There were bugs (cockroaches) swimming in the pool along with many leaves. I contacted Sato sending pictures of the pool and addressing the strong mold odor. They send maintenance to check it out but it wasn’t helpful since he said mold has been an issue with this house. The pool was cleaned the next day but we couldn’t use the pool the first night we were there. We paid almost $3k for a 3 day stayed in this house, not worth it!”

“Overall, we’d rate our stay a 5/10. The home was spacious and in a great location just a short walk from the beach, making it ideal for families. Unfortunately, a few issues made the stay disappointing for the price. Communication before check-in felt unwelcoming, and on two occasions (our first morning and checkout day) every tap dispensed very salty water due to a faulty water softener, requiring us to buy bottled water. We also had to purchase basic household supplies like hand soap, trash bags, paper towels, and laundry detergent, which we’ve typically found to be provided in comparable rentals. Overall, the home has a lot of potential, but given the cost, we expected a more reliable and better-stocked experience”