Mary's Stay in Washington, District of Columbia

“Overall, the apartment was fairly clean, but there were noticeable scuff marks on the walls and a chipped area in the bathtub. The space generally matched the photos, though it appeared more worn and lived-in than expected. Some areas around the doors and walls looked dirty, which took away from the overall presentation. The location was also disappointing. The area was noisy, parking was difficult, and there were people dealing drugs directly outside during the stay, which made the environment feel uncomfortable. The listing also advertised a patio and city views, but neither were available at the property.”

“First off I want to say it looks nice for what it is until you meet a clean freak like me and start see the little things. 1. Once you enter there are stairs NO elevators just stairs so if you have luggage good luck. Notice how that’s not put in the description, we watched a family with a baby go up crazy work. 2. When it came to cleanliness, there were no cleaning supplies to clean anything on top of that the bathroom floors were sticky, the blinds were so dusty and the towels had holes in them. 3. Some of the blinds in the rooms were missing, the internet was super slow which cause the TV to be slow. 4. The air would come on like once a day which was very annoying cause I would wake up sweating. Last but not least you will be required to take out the trash not that this is an issue but the directions on where to drop it off is not to clear. I was really hesitant on doing Airbnb again and now I see why. I will no longer be doing anymore Airbnbs. Hopefully this is helpful.”

“DO NOT STAY HERE!!! Upon check-in, the house was very dirty the more you started looking. The kitchen is disgusting, all utensils (even the pots and pans) have rust and stains on them, the bedrooms have a mold smell, all of the linen (bed & bathroom) had stains that needed to be cleaned, and there’s water damage throughout the house. All of these problems and they’re only across the street.. they didn’t even want to compensate me and my guests for a late checkout despite reporting these issues and gave us the runaround. Everyone was in perfect health until we left that AirBnb. When we left, everyone got badly sick, I even lost my voice and coughing stuff up. We asked for full compensation and they denied us! This home is unsafe. My pregnant sister was in there and they do not care!!! NEVER book here!!!! EVER!!!!!!”

“Never booking here again. Horrible customer service not helpful at all !! If i could put 0 stars then i would!”

“Cleanup hadn't been done before I arrived, which was frustrating but was dealt with quickly after I sent a message. The wifi wasn't connected when I arrived, and then when it was, it was slow enough that it made it hard for me to work. Checkin was okay, but I had to "hide" from the face recognition camera. The whole thing felt a little "off"”