Global Luxury Suites in Washington, District of Columbia

“The location is great, and the apartment itself is comfortable, but pest issues and awful support from the host ruined my stay. ​During my stay on the first floor, a huge swarm of ants came in through the windows, and I found cockroaches in the kitchen. Support was extremely slow to respond, and their only "solution" was scheduling pest control for the exact day I was checking out, which was completely useless. ​The only reason this stay was not a total disaster was the lovely receptionist. According to her, she wasn't affiliated with the host at all, but she kindly stepped in and moved me to another room so I could spend my last two days in peace. Great location, but terrible communication from the host and zero support when real issues arose.”

“Highly Recommend. Great place, great amenities. The only complaint is spotty reception. You need the Wifi to make calls etc and it was out for almost 2 days. Since we needed the WiFi for work, it became a bigger problem to have to look for reliable service outside of the unit. The only thing management did was apologize. Everything else was excellent.”

“Website photos aren’t accurate to experience. No game room, no workout facilities and no washer and dryer, which were all essential to our booking. Front desk people were great but website misrepresented the amenities. That said very walkable location and if they end up offering what they claim it would be a great space. Also FYI the WIFI isn’t good in all the rooms, which also is a problem.”

“No this is the worst stay at a corporate apartment I’ve ever had. No WiFi, broken things in the room. Pealing paint, dirty bathroom”

“It’s a newly constructed place with terrible management. AC/Hot Water/Toilet were all broken at various parts of my stay and had to move a grand total of 3 times and terrible communication with the management. I kept getting told to call a number but horrible customer service would pick up. I received no discount or coupon for all my troubles. They also said there was a gym on the listing, but nope - still in construction. Ended up paying $150 in gym fees elsewhere….”