Vacasa in Rehoboth Beach, Delaware

“This could have been a five star review if not for a glaring problem (that other guests have noted in their reviews) -- the still unusable hot tub that is the headline amenity on the listing and a large reason we booked this airbnb for my friend's bachelorette weekend. The positives: the place was bigger than it looked in the pictures, and everyone had a comfortable room to stay in. The kitchen was well stocked, and the location right on the water were all great. There was, however, some odd substance that looked like puke on one of the walls in the bunk bed room, but Vacasa did send a cleaning team out quickly to resolve that. Unfortunately, the hot tub was about half full and dirty upon arrival, rendering it unusable. Vacasa said they sent a team to check it (whom we never saw) and couldn't fix it until we left. We had to go through airbnb to get a decent enough refund to compensate. I ask that the team removes "hot tub" from the listing until resolving the clearly ongoing issues.”

“The parking instructions where Not clear”

“The wifi was not working. We reported the issue, the response was very slow and not resolutive. We send several messages explaining that we need the network for working purposes but there was no answer or solution provided”

“The location is great.”

“Great location and looks exactly like the photos. The windows are covered in some sort of opaque trace paper so you cannot see outside at all. I personally want to see outside even if the view is to the back of a building. There is plenty of natural light but you just can't see anything. This was the main downside. I would also pack extra pillows and blankets if you can because there are 2 flat king size pillows for the bed and 2 small square ones. We were not able to check in early.”