Plushy in Stamford, Connecticut

“Been on Airbnb for 4 years & this is the first time I ever write a review this low. My bf and I came from NY to relax. Plushy states that ‘the front door of the home is NOT the entrance, they say to enter through the door located at the back of the property by the driveway and to pass through the doors & go upstairs to the unit.’ My bf & I were met with 2 large dogs, barking & growling at the door. Thank GOD we did not open the door yet. Immediately Plushy was called. I had to speak with 2 representatives bc follows ups were not done in a timely manner. We had to wait over 30 mins for a call in the cold. We also received the incorrect code to the door. Couch pillows had pet hair all over — my bf is allergic to cats and dogs & couldn’t stop sneezing the entire time. Bathroom door didn’t work properly. Airbnb do better w regulations this is unacceptable! No point in reporting bc you don’t speak to the actual owner or anyone familiar with the place. We were extremely unsatisfied.”

“A+”

“As a woman traveling alone, I did not feel safe in this neighborhood. There was also massive construction noise across the street going from 7am to 5pm along with 2 large dogs barking incessantly in the apartment below me. I notified Plushy of how unhappy and uncomfortable I was and after waiting for 10 hours with numerous messages back from Plushy and Airbnb support, I was told they would be happy to cancel my reservation BUT would not refund my $. Though Plushy's words were kind they were meaningless as they only care about the money, not the comfort or happiness of their guest. I left early as I just did not feel safe or comfortable there.”

“Not great. Not a fan of mice in the kitchen”

“Clean and comfy, needs a few updates/fixes, but a nice place to stay, lots of construction in the area”