Alpine Lodging Telluride in Telluride, Colorado

“I had to rate them one star because of their refund policy. I get the no refunds policy but we had a medical emergency that prevented us from reaching the destination. No consideration given even though I offered to provide medical records for proof. So thanks for the compassion. Maybe a little empathy to folks who have a terrible situation they are dealing with is in order?”

“The space was a lot more spacious than I was expecting! It was perfect location for the person I was staying with an eye to get our steps in and it was actually very close near the market that has the gondola! The free shuttle service was a big bonus. Would recommend to stay here.W DC tj”

“It's expensive to stay in Telluride - especially during festivals. Trying to go to a festival and not staying in town would have been a mistake.”

“We stayed for 3 nights and were very disappointed, especially given the cost. The biggest issue was cleanliness. We found food and dog kibble under the bed and dresser, and a dirty towel left in the bathroom. It did not feel like the unit had been properly cleaned, which is unacceptable at this price point. We did not report this during the stay because we arrived shortly before a scheduled event and did not have time to coordinate with a third-party management company. We chose to clean it ourselves rather than disrupt our plans, but this is not something guests should have to deal with. After checkout, we were told a “partial refund” was issued, but it only covered pet and parking fees. We were charged for parking despite not having a car and being told we wouldn’t be charged, so that should have been refunded regardless. No additional compensation was offered for the cleanliness issues. Overall, this did not meet expectations and I would not stay here again.”

“Clean comfy place in convenient location!”