Vacasa in Pagosa Springs, Colorado

“Beautiful view Clean house!”

“Great place, Great location, Great value! Clean and convenient to everything Pagosa Springs has to offer. Will stay here again!”

“This place was nice and comfy. But we had to leave early due to an unexpected change to our plans. And do some reason this place would not refund 5 unused days. I do it recommend staying here unless you are certain of your schedule. I think it is ridiculous that you can get reimbursed of almost a week of unused days, seems whoever is running this place is to money hungry than considerate of people. Just be aware before booking this place. I know I’ll never stay at this place or any home this company represents ever again.”

“Did like the view and enjoyed the view but we were really looking forward for the hot tub and it wasn’t hot other then that the house was super clean”

“We had to cut our stay short due to a death in the family, and unfortunately left behind an expensive item. What followed was extremely frustrating. The local management was completely unresponsive, and the customer service team repeatedly promised callbacks and assistance that never happened. I’ve spent days calling with no resolution or meaningful help. On top of that, the condition of the rental itself was disappointing. The master bathroom shower curtain did not function properly, which caused water to flood the bathroom floor after every shower. We had to use our own towels to clean up the mess just to prevent damage. Overall, the lack of responsiveness, poor communication, and maintenance issues made an already difficult situation even worse. I would not recommend staying here based on our experience.”