Manager Review

Exceptional Stays in Mountain Village, Colorado

4.80

This is the local review page for Exceptional Stays in Mountain Village, Colorado. Amongst managers in Mountain Village, Exceptional Stays currently ranks 8 of 12 on guest satisfaction. See the top ranked vacation rental managers in Mountain Village, or see homeowner reviews of Exceptional Stays on their profile.

Recent guest reviews

MaraJune 2026
We had a great stay! The condo is lovely and was very clean. The walls are a bit thin and the upstairs neighbors could be noisy, otherwise everything was wonderful.
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CarrieJune 2026
The location was excellent—quiet, walkable, and just steps from the gondola. Unfortunately, the stay did not match the luxury experience advertised. We knew there was no A/C, but the patio doors and most windows didn't work, several screens were broken or missing, and management already knew about these issues before our arrival without disclosing them. We also experienced numerous maintenance problems: broken hairdryer, no dish soap, toilets that wouldn't flush properly, an unreliable dryer, cable TV that never worked, and slow communication. On our final morning, sewage backed up into the master bathroom through the toilet, shower, and tub, making it unusable. Most disappointing was management's response—they blamed us for not reporting every minor issue during our stay, promised a manager would follow up, and never did. Great location, but not worth the price.
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KimberlyJune 2026
Great location with super convenient transportation to Mountain Village for the festival. Even though we didn’t need to use the kitchen much, it was fully equipped for cooking.
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SarahJune 2026
Absolutely beautiful home that feels like you’re staying on your own private mountain
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CarrieJune 2026
Quiet, clean, lots of comforts around for a nice stay.
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