Manager Review

Exceptional Stays

Verified Homeowner Reviews

Write a review

No homeowner reviews yet — be the first to review Exceptional Stays.

Recent guest reviews

DevinAugust 2026Mountain Village, Colorado
We had an absolutely incredible stay while visiting for the Telluride Mushroom Festival. The house was in a beautiful and peaceful location. There was plenty of room for everyone and the beds were extremely comfortable. A wonderful deck to watch the stars at night and conveniently had shuttles to take us to and from the gondolas. I highly recommend and would love to stay again.
airbnb
NicoleAugust 2026Telluride, Colorado
We had a wonderful stay and will certainly be back!
airbnb
GabrielAugust 2026Mountain Village, Colorado
Wonderful home in a terrific location in Mountain Village. Very modern, but very comfortable- perfect for our family. Highly recommend!
airbnb
ZachJuly 2026Telluride, Colorado
Wonderful stay!
airbnb
MonicaJuly 2026Mountain Village, Colorado
Beautiful home! We had a great stay and hope to go back!
airbnb
DavidJuly 2026Telluride, Colorado
Great location
airbnb
CarrieJune 2026Mountain Village, Colorado
The location was excellent—quiet, walkable, and just steps from the gondola. Unfortunately, the stay did not match the luxury experience advertised. We knew there was no A/C, but the patio doors and most windows didn't work, several screens were broken or missing, and management already knew about these issues before our arrival without disclosing them. We also experienced numerous maintenance problems: broken hairdryer, no dish soap, toilets that wouldn't flush properly, an unreliable dryer, cable TV that never worked, and slow communication. On our final morning, sewage backed up into the master bathroom through the toilet, shower, and tub, making it unusable. Most disappointing was management's response—they blamed us for not reporting every minor issue during our stay, promised a manager would follow up, and never did. Great location, but not worth the price.
airbnb
JayJune 2026Telluride, Colorado
Great location. Nice beds, great linens. Very comfortable , very nice. Poorly stocked kitchen. We paid very high price to attend the Bluegrass Festival ( $ 9,000 + for 4 nights). As we were bringing a 2 yr. old, we needed an early check in . We were charged an additional $170 for a 3 hour early check in- after paying the above mentioned price for 4 days. Also, the Condo President gave our adult children a difficult time while they unloaded vehicles.
airbnb
ScottMarch 2026Telluride, Colorado
The condo itself was exceptional—very clean, well equipped, comfortable, and exactly as described. We truly enjoyed the space once we were settled in.That said, our check-in experience was frustrating. We arrived late and did not receive check-in instructions via email or text in advance, and the information on the portal was unclear until after the facility manager let us in. In addition, the microwave and coffee machine were not functioning during our stay.Clearer and more proactive communication around check-in—along with confirmation that instructions have been received—would greatly improve the experience. Despite these issues, the quality of the condo itself was outstanding and made for an otherwise enjoyable stay.
airbnb
MikeMarch 2026Mountain Village, Colorado
Overall a great location! Note that it is a hike and ski vs a true ski in and ski out dependent on the amount of snow that is on the ground. The place has 3 bedrooms and 1 parking stall. The management team helped because the next door unit was not being used. If you are bringing multiple cars, prearrange parking with Management. I didn't like that they would communicate directly via text vs through the website. Check in is at 4 PM, out is 10 AM. I asked to check in early and they wanted to charge $170 plus tax to even entertain the option. It made me feel like I was renting the place by the hour, like a cheap hotel, even though we had dropped over 10K for the long weekend. Then they didn't send us the codes until almost 5 PM as our guests waited outside for about 45 minutes. We both were texting, emailing and finally got through on a call. When asking for directions and details, the person who we communicated with, self admittingly, had not been to the property and was no help.
airbnb

Local Rankings