Hoste reviews in Manitou Springs, Colorado

“The space itself was very clean and the host was responsive. However, the host listed on the app is not the owner. So questions took a bit longer to answer because they had to ask someone else. During our entire two night stay, the wifi was down. The TV was not connected to the wifi, even though it was listed as an amenity. The casita is a little on the small side, no bigger than an over sized hotel room. There was also no where to sit outside of the airbnb, and there is no table inside to eat. They provide a kitchen, but no where to sit and eat. Our stay was okay.”

“When we arrived , the place had a very strong odor, which made my husband very ill. We had to place the air fresher in a bag. We requested towels and communicated exactly what we needed. A courier sent two hand towels not the large. This continued to elevate which gave us a no confidence in the hoste or other parties in the management. The hoste persisted that the towels were delivered. Also, the hot water wasn't HOT. This issue was NEVER resolved. This is the 1st AIRBNB that I had issues. I do not recommend staying here.”

“This listing is very miss leading. It says you get the entire rental unit. That however is not true you spit a unit with another person or we did at least. We were under the assumption we got the whole building shown in the picture but not true. We get there right at 4:00 and our door will not open with the code provided. My husband calls the number provided for emergency or lockouts, there was no answer. He had to message the owner through the app and it took around 40 minutes for us to get a new number to be able to get in. Also another lady was locked out of her room as well due to same issue. We were able to finally get in and it is VERY small because again we were under the assumption it was the whole building shown in the pictures. There is NO cozy living room area unless you call a small bench cozy area. So again that was miss leading. There is a bed and a little bench that is all four seating. My husband and I were sitting on the bed and I leaned over and you”

“If you have no trash, love ant infestations, don’t have pets, don’t watch TV, and don’t mind being locked out, this place works. For me? This place fell severely short. The automated messages regarding your lock checkin, WiFi, etc. will not work. Funnily enough, I met my neighbors because they were also locked out. You will be texted multiple codes... It feels like Russian roulette. My door wouldn’t open without a good PULL (usually… you push to open doors?) but I ran into staff onsite who helped me. The Airbnb also lists a kitchen… my understanding is a kitchen includes a stovetop however small. There’s only a microwave. Don’t get me started on the bathroom. The shower walls are coated with this abrasive gritty finish so you might get mass body exfoliation by shredding your skin off on the walls. I had no idea where the trash bins are. It’s obvious the hosts didn’t either. I had to drive my trash (dog poop and all) out. No wonder there’s dog poop everywhere. I need a vacation now.”

“On the second day we noticed there were ants climbing all over the toilet and wall of the bathroom as well as the bathroom door was off of its hinge. After contacting the host they said there would be maintenance there to fix the issue. 12 hours later we got back to the Airbnb to see that nothing was fixed and the ants had only spread even more.”