Manager Review

Keylink Vacation Rentals in Carbondale, Colorado

4.83

This is the local review page for Keylink Vacation Rentals in Carbondale, Colorado. See homeowner reviews of Keylink Vacation Rentals on their profile.

Recent guest reviews

NikkiJune 2026
Home was beautiful! Lots of room to spread out. Back deck runs entire length of house. Gorgeous views!!! So peaceful and the mountain views were fantastic! Waking up in the master bedroom to the mountains was such a treat! During the evening there were deer walking through the yard. Very clean and everything you could need for your stay.
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JimJune 2026
BED BUGS!!!!! I was bitten over 200 times. Severe infestation. the Host was not Kate but others from the office. I sent pictures of the bed bugs that I caught in my bed and other pics of my bites. Their response was nothing but an AI message. No direct contact by phone nor in person. You would think that a bed bug infestation would bring an immediate response. Nope, that did not happen. I had to keep contacting them through Airbnb message board. And all I was getting was nothing but the same AI response. Then, the host would not give a full refund since I had stayed 2 nights. I didn't know I was bed bug bitten the first night, The second night I reported my bites at 4 am. after figuring out it was truly a BED BUG ATTACK. No empathy and no experience in handling of a BED BUG infestation. They Cancelled my reservation, and could not relocate me to another property because I had contact with Bed BUGS. Audacity to not let me use the fishing badges for y remaining time. Worst Ever!!!!
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JillJune 2026
The location was perfect and the home was beautiful. There were a lot of rules and I had to sign both a rental agreement and a HOA agreement which were very one sided on the terms. The communications with the host were circular and repetitive. We were 6 adults and we only had one working shower for 2 days ( we only stayed 3 nights). Turns out there was nothing wrong with shower it just had a very unique completely unintuitive, on off system, that was not in the visitor guide. It took a few days for a staff member who knew the system to call us back and walk us through it. There were also miscommunications about paving activity that was initially stressful and turned out not to be an impact after all. And finally, I shared a concern about the color of the water with no real answers or resolution so we just switched to bottled water as I was done communicating with the lodging firm. Again, Nice place, they just need to work on communications.
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ScottJune 2026
This is a beautiful house and neighborhood. The indoor and outdoor spaces are comfy and bright, and the view is fantastic. Already hoping we're able to visit again sometime.
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DavidJune 2026
This was our second stay here. The view of Mt Sopris every day is outstanding. Feels almost like being in Switzerland. The house has been well maintained and is equipped with lots of amenities. We would love to come back again
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