Frias Properties of Aspen in Aspen, Colorado

“Great location, able to walk to everything in Aspen”

“Great location, clean unit, and well equipped. We would definitely stay here again. We saw a bear right out the window one night.”

“The actual room was difficult to find and being in an underground level meant that people walking by had a pretty clear line of site into all the rooms. It was also pretty noisy. But parking was easy, accommodations were comfortable, everything was clean and the location was good. Would stay again.”

“Nice property. Different from what we originally booked due to miscommunication but the alternative ended up working just fine.”

“This house is a nice house, nicely appointed, good location ... but abysmal management and misrepresented! When we arrived, with multiple exhausted children, we called in but found that even the people answering the phone weren't sure how to get us in and where to go. Ultimately, We had to go to an office in town. That was frustrating but not devastating. More frustrating and difficult to deal with was that the house says it has ac, but upon late arrival on a hot day and night, we found the entire house hot and no way to adjust the thermostats. When we called in, the call center didn't know the house and sent someone out, who was equally ignorant. We spent almost two hours - ~10pm till midnight- again with exhausted baby and young ones- back and forth between the call center, the "technician" and ourselves. Ultimately, it was misrepresented, no AC existed throughout common areas and 5beds save 2 mini splits. They haven't updated. Other maintenance issues, tv not working, tub, etc”