Urbanlux reviews in California

“The actual apartment was decent, although very simple standard amenities were missing- for example, there are no trash cans for the bathrooms or tools for cleaning (broom/mop) and no utensils for cooking- making daily living a little more challenging. The AC did not function properly the entire duration of our stay. The elevator worked 50% of the time. The fire alarm in the lobby was beeping the entire duration of the stay. Someone else was parked in our second parking spot the entire duration. It took 17 days to get the shower drain unclogged despite multiple requests. The hallway was hot and humid and had a disgusting carpet full of stains that reeked.”

“Unfortunately, the apartment did not match the price or the “luxury” description. The unit was small and generally felt poorly maintained. The kitchenware was old &rusted, and I ended up having to purchase basic items out of pocket. The furniture was also older and stained, and the mattress had stains when we arrived, although it was eventually replaced. Noise was another issue. Screaming & crying from neighbors. The main host was polite and did eventually get most of the issues handled, but it took around 2 weeks and quite a bit of following up. For the amount we paid, I expected the apartment to be properly maintained and prepared before our arrival but was disappointed. The biggest positive is the location. The neighborhood itself felt quiet and safe, and it’s conveniently close to Beverly Hills. I was in Los Angeles handling medical appointments, so the location was especially convenient for me. Overall, the condition and upkeep of the apartment simply did not match the price.”

“Jeremy was incredibly attentive and helpful from the moment we checked in until the day we left. He was always easy to reach, and whenever any issue came up, he responded immediately and did his best to resolve it as quickly as possible. We really appreciated his responsiveness, kindness, and professionalism throughout our stay. Thank you, Jeremy, for all your help and support!”

“Rose was a wonderful host, and we had a great stay at her apartment in Los Angeles. The apartment was clean, comfortable, well organised, and had everything we needed for our stay. Its location was very convenient, making it easy for us to enjoy the city. A special thank you to Jeremy, Rose’s representative, who was excellent throughout our stay. He was professional, friendly, and always quick to respond whenever we had a question or needed assistance. He made the check-in process smooth and ensured everything was well organised. We truly appreciated Rose and Jeremy’s hospitality and support, and we would be very happy to stay here again. Highly recommended!”

“We rented this unit for a summer internship in the Century City area. The location was ideal, and a short bus ride to the office and short walk to Century City mall. Other LA areas are a close drive. It felt safe both day and night. The unit was as described, easy to access and equipped with everything we needed. Overall a positive stay and experience!”