Natural Retreats in Truckee, California

“Nothing wrong with the condo but the refund policy that natural retreats offers is horrendous and not in line with other offerings in this complex. No refunds within 60 days cancellation while others offer up to 50% within a few days of the rental. The reason i wanted to cancel within 1 month and was refused was because northstar skiing closed early due to a one in multidecade heatwave. There were literally no other cars in the parking lot and natural retreats would not have been able to rent this place at the $250 a night rate i paid. They could have easily granted a partial refund and maintained my business but they didn't. SHAME!”

“The property was listed as ski-in ski-out but due to the warm conditions, I asked several times and was repeatedly told it was ski-in ski-out. Technically it is but it was not during my stay. I asked the last time 2 days prior to arrival. Not being familiar with the resort, I had no idea they were misleading me. I’m sure the place was not ski-in ski-out when I initiated messages with them. In addition, if you plan to cook in, the basic pans were in bad shape. Not what I usually get with highly rated properties. If you know the conditions are good, the place is in a good location. Be careful with any communications. Their primary goal is to make money, not to ensure you are happy. Not the type of experience I’ve had in my many years of using AirBnB.”

“Wonderful stay, clean and super convenient!”

“Amazing place. My wife loved that we could see the gondola right over the condo. It's ski in ski out. Northstar is so difficult to navigate on the weekends. Crowds are so bad if you aren't staying in a ski in ski out condo. This is the only way to go. Book it.”

“Great location, clean and large for a family of four. Always a fan of these ski in/ski out condos and we'd definitely stay at this one again.”