Stay Smart in Tracy, California

“This was the worst vacation rental experience we’ve ever had. The owner was notified of multiple issues, but none of them were properly resolved during our stay. The biggest problem was that the air conditioning did not work at all. The house felt like an oven, and it was so uncomfortable that we had to leave during the day and find other places to spend our time just to stay cool. Basic supplies were also lacking. We ran out of toilet paper and didn’t receive more until the night before checkout, so we had to buy our own. There was no laundry detergent provided, forcing us to take our laundry to a laundromat. We also had to purchase our own trash bags because none were available. In addition, the light and ceiling fan in the master bedroom did not work for the entire stay, making the room even more uncomfortable. For the amount we paid, we expected a clean, functional, and properly maintained property. Instead, we spent time and money dealing with issues that should have been addr”

“We enjoyed our stay!”

“We were in town for work and this place worked great for what we needed.”

“No response about heating. We finally figured it out. There was chewing gum stuck on bathroom counter, missing fan remotes. The location is great. Has a ton of potential. But need to add more kitchen items. bigger pots and pans. And tighten up on cleanliness and communication.”

“It was a great stay for our group, had enough space for the 5 of us. Would stay here again!”