Stay Smart

“Great location close to a walkable park and close to a variety of restaurants Good amenities except for lack of a microwave Not so great to sleep due to keep an eye on some not wry welcoming insects, May need a pets control work before the next rental.”

“Booked a place. He called and said it wasn’t available. Put us in a different location but gave us the wrong address. Had to wait a few hours for his response. His excuse was his phone died. Last day in the other house he asked us to move to the original location because someone else booked it for a longer stay. The place we moved to had no hvac issues with no a/c. Won’t be staying with this company again”

“This was an unfortunate stay for my family and I. I left within a couple of hours after arriving. It was dirty inside. Spiderwebs and dust in every room ceiling and corner of the walls. Dirty floor. The bathrooms had black mold stains in the showers. The inside of the cabinets were not in good shape; peeling and stained. There were 6-7 piles of dog poop on the front lawn. Cigarette butts cluttered right at the front door. The backyard had not been maintained and my kids could not play outside. The dishwasher smelled stagnant. The dinner table was unstable. My daughter almost fell leaning on it. I tripped on a lifted floor board. The fan in the master bedroom didn’t work. Very disappointed with Airbnb as well. They did not help us despite our complaints and pictures and proof of all of the above mentioned concerns. The host did not give us a full refund either. Do not recommend! Awful experience with the host and Airbnb!”

“This was the worst Airbnb experience I have ever had. The house is new, large, and has plenty of beds and bathrooms, but there were several major issues. The second floor was hot like an oven, even with the thermostat set to 50°F. We tried opening the windows, but there were no screens, so mosquitoes and insects could easily get in. The kitchen was poorly equipped. The pans were very sticky and almost unusable, and there were no basic supplies like cooking oil, black pepper, or plastic wrap. The garage-converted room was extremely dirty, and one person in our group was bitten by an unknown bug. We also found ants in the living room. On top of that, the backyard was messy and poorly maintained. For a new and spacious house, we expected much better cleanliness, maintenance, and basic amenities. Very disappointing experience.”

“Poorly stocked, not homey, missing simple necessities, no ice maker, very dirty carpet . Will not use this host again. It was large clean and close to where we needed to be.”

“I wouldn’t recommend this house , the people running this rental is very problematic from check in from check out , I didn’t even stay the first night I paid for bc I felt so uneasy and uncomfortable bc he kept asking me a millions questions before he gave my the code to enter , the person communicating w me kept trying to make me say I was going to have a party and I was barely checking in! I never had a party at all , just cooked w family and hung out maybe 6 ppl was with me .. this house hold up to 14 ppl on the listing , he also said the owner lives a few doors down and they will be watching !! I never experience such a terrible welcome.. I don’t recommend this place at all .. Beware !!!”

“A highly anticipated stay unfortunately began to turn sour within a few hours after checking in. The wifi in the home was inaccessible which caused me to miss a very important zoom meeting. When requested an early To make matters worse the air conditioning would not stay on, while being accompanied by two infants and a disabled adult with asthma. There wasn’t one face towel in the entire home and out of the very few body towel, there was hair left behind from previous guests. The owner of the home saw balloons and assumed we had a party which wasn’t the case at all, but the assumption resulted in the owner trying to add an additional charge.”

“That house is nice and good size. The house is empty! Barely found the living room hidden in the corner. There is literally 2 sofas, 4 seater dining table, and beds in every room. That is it, 3 living room/dens/dining rooms that were completely empty, not very welcoming. The home flooring was still dirty especially the restrooms. No hand soap in any hand soap dispensers. Beds were very uncomfortable and hard. Hurt my entire body. The lay out is also weird. Master bedroom had 2 queen beds while the other 3 rooms all have twin beds. No one wants to share a room with another couple, one couple had to sleep separate on twin beds. Sent the host a couple of messages, no response.”

“Booked 5 months in advance of our stay. First time I heard from them was 2 hours before we were to check in when I messaged and asked if I could get a code to the door. There was no wash cloths. No light in one of the bedrooms. Had to go buy a lamp so I could have a light. Slept 10 people but only had enough seating for 6 people in the living room. Two completely empty rooms that would have been perfect for more seating but there was absolutely nothing in the rooms. Came back from our first day out at the national park to a disconnect notice for all utilities. Had to send a pic to them to let them know they needed to pay their bill. Was asked if I could be there to meet people who were going to deliver furniture for us. No one showed up with furniture. They said they were missing a couple pieces so they didn’t bring it. By far the worst Airbnb I’ve ever stayed in. Wouldn’t stay there again if it were free.”

“This was the worst vacation rental experience we’ve ever had. The owner was notified of multiple issues, but none of them were properly resolved during our stay. The biggest problem was that the air conditioning did not work at all. The house felt like an oven, and it was so uncomfortable that we had to leave during the day and find other places to spend our time just to stay cool. Basic supplies were also lacking. We ran out of toilet paper and didn’t receive more until the night before checkout, so we had to buy our own. There was no laundry detergent provided, forcing us to take our laundry to a laundromat. We also had to purchase our own trash bags because none were available. In addition, the light and ceiling fan in the master bedroom did not work for the entire stay, making the room even more uncomfortable. For the amount we paid, we expected a clean, functional, and properly maintained property. Instead, we spent time and money dealing with issues that should have been addr”