Blueground in San Jose, California

“We got postponed check in a day and learned about this the same day we were supposed to check in. So we had to get a hotel. We then got notified the next day right before check in that our reservation was cancelled due to maintenance issues. We’ve now been stranded without a air bnb and missed 3days of work”

“House was really clean and felt just like home. Has lots of restaurants close, great area!!.”

“Wonderful, best way to describe it”

“great place with a beautiful park right outside. its located on the alameda, with whole foods & other essentials, as well as the SAP within walking distance. the place itself was incredibly clean with pristine furniture, making us feel right at home. being next to SJSU and the airport, it was surprisingly serene, always quiet, and all the tenants were respectful of noise rules, including on the weekends. loved our stay here and its location is perfect. hope to be back the next time i’m in san jose!”

“Our two-month stay in this Blueground-managed property was extremely disappointing, with major issues left unresolved despite repeated requests. One of the three listed beds was broken from day one. Both showers had problems—one only offered warm water for two minutes, and the other had a damaged door with a failed repair attempt. The stovetop was difficult to light, exposed nails on the stairs created a safety hazard, and mold from a ceiling leak made the primary bedroom unusable. We also dealt with a persistent ant infestation, a broken fridge drawer handle, missing basic kitchen tools, and a refrigerator set at unsafe temperatures. Serious safety concerns included the absence of required bedroom smoke detectors. The only issue resolved was a broken dumpster lid, handled by the city—not Blueground. Overall, poor communication, lack of follow-through, and safety oversights made this stay frustrating and unacceptable. I cannot recommend this property or Blueground.”