Month2Month in San Diego, California

“Avoid this property. The listing photos showed a clean, updated home; what we received was dirty, damaged, poorly maintained, and unsafe. Had the photos shown its true condition, I would never have booked it. The pool and hot tub, a main reason we booked, were green and unusable for about four days. Bedding was unwashed with stains, pet hair, and dirt. We found filthy rugs, stained and ripped couches, cobwebs, mold and slime, a leaking skylight and flaking ceiling, damaged walls, a broken gate, spiders and egg sacs, and an exposed metal vent that caused an injury. The dishwasher, fireplace, ice maker, and vacuums did not work, and one shower would not drain. This was extensive neglect, not an isolated problem. We reported everything promptly. Proper repairs would have required multiple workers over several days, and follow-through was poor. The property was nowhere near the standard shown in the listing or justified by its price. Book somewhere else.”

“First of all, the place itself and the area was great. Its a very beautiful neighborhood and the house is large and spacious. My issues are mainly on the maintenance of the property. Day 1 : When we checked-in, the first thing we noticed were cobwebs on the front gate leading into the house. The house itself smelled musty and there was dust and dirt. Furthermore the backyard was a mess, the firepit had cobwebs on it, the patio furniture was torn and broken and unusable. After I contacted the customer service, they cleaned but it did not fix the stain or the patio. There were also no soaps/detergent/dishwasher liquid initially. Day 7: The ceiling of the living room started leaking water. We found out the AC was broken. For 3 weeks after this (3 weeks out of the month we stayed) we had no AC as they found out that it was not fixable without significant renovations. Also the RokuTV stopped working and they had to send a replacement. Definitely not worth the rate charged due to the issues”