APEK Rentals reviews in Palm Springs, California

“None.”

“Extremely disappointing stay and very poor follow-through. Before booking, I specifically asked Joshua about the AC and cooling system and was assured everything was working properly and that we would have no issues. Unfortunately, that was completely untrue. The house stayed around 83°F throughout our entire stay. The swamp coolers did not cool the home and instead made it extremely humid and uncomfortable. We also experienced a leaking roof, broken fixtures, and multiple rolling power outages, which compromised our food and created concerns regarding medications that required refrigeration/proper storage. When we reported the issues, maintenance advised us that the inadequate cooling was an ongoing problem and that the homeowner had refused to install adequate AC and ductwork for the size of the home. This should have been disclosed before booking. Communication was also extremely frustrating. We were told a refund would be processed, but nearly two weeks later we are still being”

“Unfortunately, our stay did not meet expectations. We encountered multiple issues during our visit that negatively impacted our experience, and despite bringing our concerns to the host’s attention, communication became unresponsive when we needed assistance. While the property had potential, the lack of timely support and resolution to the problems we experienced left us disappointed. Based on our overall experience, I cannot recommend this Airbnb and am giving it 2 stars.”

“The home description matched the photos. The home was clean & tidy. The outside area and pool were spacious and nice, however, no music (even on a phone) was allowed. This is stated in the details for the Airbnb. There was additional paperwork to fill out for each guest that stayed in the home that was a little tricky. The signature portion was not in E-sign or pdf format and required a software work around to get all guests signatures. After paying for an early check in, there was an open house occurring. The realtor and potential home buyers were in the home when we arrived. Additionally, it appeared that we were often communicating with a call service or bot. When we attempted to use the number given, it was busy. Through the app we were able to communicate and did receive a toilet paper delivery upon request.”

“See Ryan’s review from July 2025. None of those issues have been addressed. We found and sent photos to host of the following: issue with lockbox, hair on the sofa, no dishwasher soap, blood on bed comforter, wet moldy 3x6 plywood in the backyard, dead plants, bird feces on all patio furniture. This is not a “newly renovated modern luxury retreat” and presents more like a frat/party house. Before checkout we request a partial refund that was delivered 10 days after check out.”