APEK Rentals

“None.”

“Extremely disappointing stay and very poor follow-through. Before booking, I specifically asked Joshua about the AC and cooling system and was assured everything was working properly and that we would have no issues. Unfortunately, that was completely untrue. The house stayed around 83°F throughout our entire stay. The swamp coolers did not cool the home and instead made it extremely humid and uncomfortable. We also experienced a leaking roof, broken fixtures, and multiple rolling power outages, which compromised our food and created concerns regarding medications that required refrigeration/proper storage. When we reported the issues, maintenance advised us that the inadequate cooling was an ongoing problem and that the homeowner had refused to install adequate AC and ductwork for the size of the home. This should have been disclosed before booking. Communication was also extremely frustrating. We were told a refund would be processed, but nearly two weeks later we are still being”

“Unfortunately, our stay did not meet expectations. We encountered multiple issues during our visit that negatively impacted our experience, and despite bringing our concerns to the host’s attention, communication became unresponsive when we needed assistance. While the property had potential, the lack of timely support and resolution to the problems we experienced left us disappointed. Based on our overall experience, I cannot recommend this Airbnb and am giving it 2 stars.”

“The home description matched the photos. The home was clean & tidy. The outside area and pool were spacious and nice, however, no music (even on a phone) was allowed. This is stated in the details for the Airbnb. There was additional paperwork to fill out for each guest that stayed in the home that was a little tricky. The signature portion was not in E-sign or pdf format and required a software work around to get all guests signatures. After paying for an early check in, there was an open house occurring. The realtor and potential home buyers were in the home when we arrived. Additionally, it appeared that we were often communicating with a call service or bot. When we attempted to use the number given, it was busy. Through the app we were able to communicate and did receive a toilet paper delivery upon request.”

“See Ryan’s review from July 2025. None of those issues have been addressed. We found and sent photos to host of the following: issue with lockbox, hair on the sofa, no dishwasher soap, blood on bed comforter, wet moldy 3x6 plywood in the backyard, dead plants, bird feces on all patio furniture. This is not a “newly renovated modern luxury retreat” and presents more like a frat/party house. Before checkout we request a partial refund that was delivered 10 days after check out.”

“The unit is comfortable and the Ironwood area is well kept with lots of pools to take advantage of. It has most things you need for a nice stay. The beds are comfortable and the location is close to good restaurants and things to do. Do note that while the unit shows a hot tub, there is a $50day charge if you want to heat the hot tub.....this was not disclosed in the listing. Save yourself $50 day as there are several hot tubs close by.”

“Beautiful, peaceful property that looks just like the photos. Perfect for a group. Outdoor space was 10/10. Communication was the low point. The rental company uses a separate portal alongside Airbnb with conflicting information and door codes. Pre-check-in was a confusing process with technical issues, and a required city signature form wasn't communicated until the day before arrival, causing a last-minute scramble. An early check-in request went unconfirmed until after we'd already landed. The guest book needs more specific instructions - vague guidance like 'linens can be found in various cabinets' felt unspecific to the home. We also discovered a Murphy bed in the front room that isn't mentioned anywhere, and the bedding on it appeared unchanged from a prior stay. Overall, the property itself is lovely and the location is great. The hosting experience just needs more attention to detail.”

“Was not given a code to get in the community gate, so had to call upon arrival. Was not given a unit number in the community, so had to call and talk to several people to locate unit. The door code we were given before arrival was incorrect, so had to call and get a different code. Condo was outdated but comfortable. Well maintained community and pool. Driving distance to lots of great shops and restaurants.”

“The house location and cleanliness was great. However we had heating issues with the pool and hot tub, that were never fixed. After paying for the pool to be heated for a few days, it never turned on. Instead, the hot tub was the only thing that was heated. We let the manager know our issues a few times, and they said they would look into it, but by the time they got there we had checked out. If you are staying there in the spring or fall, I would be careful about booking if there are pool issues, as we were never refunded anything!”

“This property was okay overall, but it fell short in several areas that affected our stay. Poor value for cost. The standout positive is the backyard — easily the highlight. It’s spacious, private, and nicely set up. Unfortunately, the interior had a number of issues: -One leg of the living room couch's legs was broken. Although we reported it immediately, the issue was not resolved during our stay, and we had to prop it up ourselves using books. -The ice maker didn’t work, and the dishwasher cleaned but didn’t dry dishes. -Some appliances (toaster, microwave) are quite dated, and the toaster was missing a rubber foot, causing it to sit unevenly. - Several pieces of furniture feel low quality or mismatched. 2 bedside lamps with broken on/off switches so unusable. Broken leg on barstool, wobbly coffee table legs -The master bedroom carpet had visible stains and appeared not to have been properly vacuumed. -Wi-Fi was unreliable and frequently dropped across multiple devices.”