Casago Coachella Valley in Palm Desert, California

“Enjoy the place. Will come come back”

“2nd time staying here for golf retreat. Was very happy this condo was available for the trip. I knew what to expect which was clean & nice accommodations. Close to really great restaurants & lux shopping”

“Honestly never book with Casago. They waited untill the afternoon of the day we checked in to cancel my reservation. They already sent me my codes and check in info then sent me a text to cancel. Communication is awful.”

“Overall, my stay was good, but the experience around late checkout could have been handled much better. I reached out to request a late checkout Casago team were responsive and helpful. They approved a late checkout for an additional fee and said they would send a payment link via email. However, I never received the payment link, even after following up multiple times and confirming my email. While the Casago team kept trying to resend it, there seemed to be a delay or issue on their end. The frustrating part was the interaction with the property manager, David. He called us and was very rude and confrontational, pressuring us to pay immediately and implying we would be charged for an extra day despite the fact that we hadn’t received the payment link yet. That situation felt unfair and unnecessary, especially since we were actively trying to pay. In short: Property manager (David): unprofessional and overly aggressive It made an otherwise good stay feel stressful at the end.”

“Place was amazing, even better than I thought. My friends and I each had our own rooms and bathrooms as well. Only had a small hiccup with not receiving the access code the day of check in, but other than that, it was great! Would stay again!”