Melon Stay reviews in Montclair, California

“Nice location, nice apatement, but lots of small things made our stay uncomfortable. - Building entry lock screen dead - Room door lock run out of battery locked out, wait 15mins been fixed - LOTs of ants appeared in the room at last day of stay - Apartment central alarm keep sounding at last day morning, made it impossible to sty - Our car been toweled, my fault did not read clearly from host, but the parking lots have NO ANY SIGNS for the numbered slots is reserved, last day we’ve been lock out, host reply was ask police to find out, had no intent to further help, the property manage team help us contacted towing company(Summit Towing Co. Upland), and we’ve been tread rudely and charged $550, Without a receipt The room is very well decorated and maintained, but the service and experience we had were not.”

“Was in town for a wedding and it was located conveniently nearby. The place was nice, clean, and comfortable. If you are sensitive to light, there are not heavy enough curtains to keep out the street lamp and sunshine from coming through so you will wake up early. Also the WiFi wasn’t working during my stay which was disappointing. I was asked to send a screenshot before they could help me but it was too late as I already had to leave for the day.”

“Good alternative to a local hotel. Pictures are deceiving as the apartment is not on the ground floor. It is otherwise as pictured. Parking is on the ground floor of the garage and additional parking on the street. In case you plan to cook, it is very sparsely stocked stocked kitchen. There were 4 wine glasses but to wine opener (we bought one and left it there). No scissors either. Check in can be challenging if you are not able to crouch down. The fob to open the front door is maybe a foot off the ground and hard to see at night. Someone who was luckily coming in let me in after several attempts to open it and stated many people have the same issue. Upstairs it was easier to retrieve the fob. They only gave us one which was meant if one of us left the other could not leave the apartment. If you are in town to visit La Verne or Claremont it is a very convenient location.”

“Unresponsive host”

“While the unit was exactly as pictured, the infestation of flying bugs inside the unit made it impossible to cook, eat, or feel comfortable. The unit is on the ground floor and the sheer curtain is less than ideal to obscure you from the outside or the outside from you. Upon check in I received a note stating the thermostat would not go below a certain level. As someone currently in medical menopause, this information would have been much more helpful beforehand as it would’ve changed my decision to proceed with the booking. I did appreciate the prompt responses, but the “solutions”; a can of bug spray and a box fan left outside the door vs someone coming to assess and resolve the situation weren’t solutions at all.”