Vacanza Stays reviews in Indio, California

“We were very disappointed with the property. We booked this property for its backyard, where the feature photos showed green and lush trees around the pool and comfortable patio furnitures with plush cushions. In reality, half of the trees in the backyard are dead and sad looking. Only cheap lounge chairs without any cushion. The interior was okay. Definitely not a luxury feel though. Beddings are slim and worn and stained — Doesn’t feel very clean. Some door handles and bathroom fixtures are out of alignment. The window shades in the master bedroom are cheap and very dirty. Property management was responsive when contacted. But they refuse to switch us to an alternative booking after I reported the listing misrepresentation upon checkin. They did send a tech in the morning to address an issue with the AC vent in the master bedroom, the vent is right on top of my head - we couldn’t sleep with cool air blowing on our heads. They also sent a pool person after I reported green water.”

“We had a great stay overall—the home itself is beautiful, spacious, and clearly has a lot of potential for a perfect getaway. The layout and overall atmosphere made it enjoyable, and we appreciated the effort that went into designing the space. That said, it fell just short of a 5‑star experience due to several minor but noticeable issues with amenities. A few things either didn’t work or were missing, such as outdoor fans that weren’t functioning, no lock on the exterior master bedroom door, and an ice maker that didn’t work. Some of the recreational features also needed attention—there was only 1 ping pong ball, no shuffleboard sand, a broken basketball hoop in the garage, and the arcade machine screen was smashed in. We also noticed the pool table advertised wasn’t available. None of these were deal-breakers, and we still had a good time, but together they gave the impression that the home could benefit from a more thorough initial inspection before guests arrive.”

“This was an amazing home for a family to come together and celebrate one another. There was something for three generations of family. The pool, the game room, and the open concept living space were all great attractions. The primary bedroom was absolutely amazing and spacious. We had an amazing time at an amazing place.”

“Beautiful house with the amenities listed.”

“The house itself is absolutely stunning and made for a wonderful stay. However, we were disappointed by the cleanliness upon arrival. The home was quite dusty, and we found hair on the bedding in the primary bedroom that wasn't ours. While the property is beautiful, it didn't meet our expectations regarding housekeeping standards.”