Casago Coachella Valley reviews in Indio, California

“Unfortunately this place did not live up to our expectations. We were unable to turn down the A/C under 73 degree in the Indio dessert. Completely ridiculous in a place that can get upwards of 105 degrees plus. Also could not used the HOT tub with out paying for pool heating which was 100 dollars a day.”

“When booking a Airbnb, we all have a checklist of things that are important to us. Our list was as follows 1. Road Cycling area 2. “Workout Facility. 3. Resort pool. 4. Pickelball courts The Airbnb listings stated under amenities, and still does, as of today “Guest have access to resort amenities” which is completely incorrect as we found out when we tried to access the resort. The only thing you can access is the restaurant! But then again anyone in the Palm Springs area can access the restaurant, even if they don’t reside there! The sad thing is the house and the backyard pool area are amazing and I guess if that is all that is important to you, I would highly recommend the property. To what benefit does the management company ( that ghosted us after initially promising to address the issue) receive by providing critical information on their listing that does not match reality. How does that create a happy customer! FYI: “AIRBNB Support” agreed with us 100%”

“This house is beautiful and really spacious perfect for a big group of people. Everything was clean the beds were super comfortable Definitely would be back and recommend this Airbnb to friends and family”

“Great spot with lots of amenities”

“I recommend booking with an actual homeowner vs an agency. The communication came from too many people and there was miscommunication across the board because of it. The home was okay but the communication with Casago was more difficult than any other Airbnb host I’ve used.”