Casago Coachella Valley in Idyllwild-Pine Cove, California

“Overall a nice place to stay in a beautiful area. The bed was kind of uncomfortable and the corporate management staff was not the most helpful in getting an issue resolved.”

“Overall we liked our stay and how organized the house. We did have two issues though that were disappointing. One of the photos that drew us to this house was the outdoor fireplace but it didn't exist. It was too chilly to hangout outside in the evenings so we felt a bit trapped inside. The other issue was what really ruined the experience as we saw mice running through the kitchen on our third day there. They did not disclose that they have a vermin issue though it was clear they knew beforehand when we found mouse traps (one with a decomposing mouse in it) behind the cabinets while trying to catch the mice. The cabinets were where the dishes and pans were that we had used all weekend. We immediately notified them and were told they couldn't do anything about it til the next morning. So we spent 2 hours hunting and killing the mice. All they said was sorry, this isn't how we like to run things with no make good or accountability for what I deem a health hazard they should disclose.”

“The home was lovely! Comfy beds, a great view of sunset, and cozy furnishings/decor for post-hike friend hangs/dinners. We would gladly stay again in future. Worth noting, there was a fair bit of back and forth with the vacation rental company, as they were asking us to sign their own lengthy rental agreement, on top of the agreement with Airbnb. It was eventually resolved, but was a bit stressful heading into the stay.”

“Great clean place would recommend.”

“Confusing to get inside and didn’t realize it’s 2 buildings connected by a deck. Was hoping to have all 3 bedrooms in same building.”