Global Luxury Suites in California

“The apartment has some pros like convenient parking and easy app-based check-in. However, it is far from luxury; it looks a bit dated and the floors needed a wash. Our main issue was how uncomfortable we felt. On our first morning, we received a cold email accusing us of noise and "heavy footsteps," even though we had arrived late and just went to sleep. This formal accusation without verifying facts made us so anxious that we became hyper-aware of every sound, noticing other residents' footsteps through the poor insulation. It made us feel completely unwelcome and stressed for the rest of our stay. We just wanted to leave and would not return.”

“We had a pleasant stay. The customer service is completely useless for any issues whatsoever”

“Super nice location! It was super clean inside the apartment. I would definitely stay again however check in was at 4 and when I went inside the apartment was not ready! I had to wait 3 hours. It was very difficult to find parking outside specially because it was a Friday.”

“It was a nice stay, besides that the checkout procedure was confusing due to one note saying to leave the keys at the unit while the other says to take it back to the concierge.”

“It was a great stay for me and my party! It was very clean, host were always responsive to us and understanding. The surrounding area was very walkable with some nice cafes and other places nearby. Check-in and check out was very easy to follow, overall it was a great stay and I would definitely come back again.”