Manager Review

Casago Coachella Valley in Desert Hot Springs, California

4.50

This is the local review page for Casago Coachella Valley in Desert Hot Springs, California. Amongst managers in Desert Hot Springs, Casago Coachella Valley currently ranks 9 of 9 on guest satisfaction. See the top ranked vacation rental managers in Desert Hot Springs, or see homeowner reviews of Casago Coachella Valley on their profile.

Casago Coachella Valley's guest rating in Desert Hot Springs, California of 4.50 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Desert Hot Springs.

Recent guest reviews

GisselleAugust 2026
Upon arrival it was great. But as we kept looking at the house. The pictures that are posted did not match when we arrived. The children’s swing was all broken they were not accessible. Also, the water from the pool felt dirty. There was no hammock by the pool like the pictures show. In one of the restroom the toilet seat was coming completely off. Overall the stay was okay. Thank you.
airbnb
JoyceJuly 2026
Overall this was an okay place to stay, wish it was cheaper though. I think even with the discounted price since we booked closer to the date of stay it was still expensive. The auto message sent to me a day before checking in was missing a code for the first door. Had to call the host which was unnecessary. After getting to the door with another code either the numerical lock is low battery or it was the wrong code given. They did have a back up plan in hand and we eventually got in the place. But that’s time wasted trying to trouble shoot with the host. The managing host was responsive and nice it’s just I didn’t want to waste my time messaging them back and forth for things. We made do with what’s there instead of having them fix it, like the pool light won’t turn on and the spa jet won’t turn on. the instruction says it will only turn on for 3 mins at a time anyway if it worked ( the switch is turn it back on is about 15 steps away) I was instructed to check circuit breaker etc.
airbnb
SergioApril 2026
The location was good for what we needed, but on our extra day there wasn’t too much to do locally without driving about 30 minutes. It fit our needs with only being about 40 minutes from festival grounds. The furniture was a bit odd, and some of it felt like it was thrifted and just threw in there with no rhyme or reason. The beds were 3 out of 5 on comfort, kitchen had everything we needed to cook meals and eat, couch was very comfy. We had an issue with the AC during our stay and they were very diligent on trying to fix it. Overall, it suited our needs. Very private.
airbnb
GiannellaApril 2026
Our group loved the space in this place. It felt like home as soon as you walked in. One issue we ran into were the locks on some of the doors kept jamming, otherwise amazing stay!
airbnb
JoseApril 2026
Great Stay, Instructions were clear, everything worked well for the Team!
airbnb