Casago Coachella Valley reviews in Cathedral City, California

“Our stay had some positives, but several issues affected our experience. Upon arrival, our names had not been submitted to the gated community’s security, making entry difficult. There were also multiple gates, some closed at certain hours. We recommend navigating to the main gate rather than the property address. Clearer instructions from the host would have helped. Check-in was further delayed by an incorrect lockbox code. When contacted, the host provided additional incorrect information about the code and lockbox location. The property itself matched the photos and was otherwise enjoyable. Unfortunately, the refrigerator was not cooling properly. The host sent someone to fix it, which we appreciated, but it remained unusable until checkout day. As a result, approximately $90 worth of poultry and dairy spoiled. Overall, while we appreciated the host’s efforts, the check-in difficulties, unclear instructions, and refrigerator issue caused unnecessary stress and expenses.”

“Amazing place to stay. Super clean and looks like the photos. The check in and check out instructions super clear and easy. I would recommend to stay if you’re visiting the area.”

“The house and amenities matched the pictures, however, it appeared as if it had not been stayed in for a while and was very dusty. Additionally, we found a lizard living in the master bedroom. Lastly, the pool was a great touch but also dirty along with the outdoor furniture and bbq and we were required to do a good amount of cleaning prior to enjoying the amenities.”

“We enjoyed our stay. Very comfortable for 2 people. Nice pool close by that we had to ourselves usually. Very well maintained grounds. The only problem we experienced was with the door lock which was difficult to unlock with the code provided.”

“Had a great time in this place. Is considering for Coachella, its a 10min drive to the nearest shuttle and 45 min drive to the festival. But place was gorgeous.”