Manager Review

Resort Town Rentals reviews in Big Bear Lake, California

4.64

Resort Town Rentals holds a 4.64 guest rating in Big Bear Lake, California, computed from 750 guest reviews across the vacation rentals they manage there. That ranks them 21 of 28 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Big Bear Lake, or homeowner reviews of Resort Town Rentals on their profile.

Resort Town Rentals's guest rating in Big Bear Lake, California of 4.64 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Big Bear Lake.

Recent guest reviews in Big Bear Lake

DarlaSeptember 2026
“We really enjoyed our stay. The kitchen was well equipped for all the things we needed. Quiet neighborhood and close to everything.”
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JamiesonSeptember 2026
“Enjoyed our stay. Great host and very responsive.”
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RonaldJuly 2026
“This place is so beautiful, cozy and amazing! We didn’t want to leave and will be coming back soon. It was paradise”
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ClaudiaJuly 2026
“Relaxing cabin in a great location within walking distance from a park for any dog owners.”
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MereliJuly 2026
“Wish I could leave a better review about this place but unfortunately, it was not what my family and I expected for our stay. The home is very old and outdated with a pungent and uncomfortable smell from the moment you open the door. The entire place was dusty and felt untidy. The bathroom was dirty, just felt unsanitary to use/shower. The window sills were full of dead bugs, dust, and spider webs. The carpet had numerous stains and the blankets and bedding just stunk as if they hadn’t been washed in ages and the beds were so uncomfortable, everyone preferred the couches. There was only 1 A/C in the living room and it did not help much. The outdoor patio was dirty and so was the hot tub, full of dead bugs and twigs from the surrounding trees. The place has potential but needs lots of work to make it worth the price of the stay. Dionne was very kind and helpful when it came to responding in a timely manner, we just hoped the home was better kept for our stay.”
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