Destination Big Bear reviews in Big Bear Lake, California

“Good location, okay service, our door lock broke and maintenance came out and changed it while we were out and instead of telling us the new lock, my poor elderly mother got to the Airbnb and called me in a panic that they locked us out, luckily I assumed they used the last 4 digits of our other lock code but I shouldn’t have had to assume that it should’ve been communicated immediately when the lock was changed. Secondly BRING YOUR OWN PILLOWS, not only are the stained with what looks like old blood (🤢) they are the thinnest pillows known to man kind we had to triple stack them to get any sleep. And third the shower curtain is grossly stained and needs to be replaced. Other than that our stay went smooth, the location is perfect, how many bedrooms and beds are perfect! The hot tub was fabulous and we had plenty of space to cook and spread out!”

“We mostly enjoyed our visit to Big Bear and this home. This Big Bear home was a little more rustic than is shown in the photos. The staircase up to the house was in need of renovation, the railings were splintery and I had to be very careful going up and down. When I reached the top, there were pine needles covering the entry as well as the deck outside the dining room. The door to the deck was non operational and it appeared that the heaters and fire pit were as well. That was disappointing. The bed in the Master bedroom was very high and I was unable to get onto it, so ended up in the bunk bed situation. Not the best since we were celebrating our anniversary. The stove/oven were finicky, two of the burners did not work and the oven worked some of the time. One last thing that should be addressed—there are a lot of food items in the pantry and cupboards that are way out of date, some foods had dates from 4 and 5 years ago.”

“No problems with our stay and house was great. Clean house and no surprises. Only note was that there were multiple strict rules regarding number of occupants, cars, and curfew that were pretty stringent. Additionally, upon checking out the garbage bins were locked and the property managers offer a $50 fee to remove trash. We removed the trash ourselves at our own inconvenience but it appears there would have been an additional charge if we had to leave the trash behind.”

“The location of the homs, the dock, and fire pit were what made the home. Everything inside was pretty dirty and needed to be wiped down by us. We wiped down and cleaned utensils and pots and pans, there was visible dust and grime throughout the house, the home itself had a somewhat dirty smell, stains all over the carpet and a sinking floor in the bottom back bedroom. The outside area also had a lot of visible hazards and we had children with us, these included a pile of rusty ground picks, piles of undone fencing, and area of the fence that was completely unfinished leaving our elderly family and kids at risk to fall, and much more. We would not recommend this home to others. It has a great location and beautiful view but for the cost, is not worth it.”

“The house it’s beautiful and very peaceful. The reason I gave it a 4 star was due to the beds squeaking. Any movement little or big you will hear the squeak. There are very steep stairs going to the rooms and it’s a 3 level home. Besides that we had a good time and enjoy the rest of the home. Thank you”