Manager Review

Big Bear Escapes in Big Bear Lake, California

4.70

This is the local review page for Big Bear Escapes in Big Bear Lake, California. Amongst managers in Big Bear Lake, Big Bear Escapes currently ranks 6 of 11 on guest satisfaction. See the top ranked vacation rental managers in Big Bear Lake, or see homeowner reviews of Big Bear Escapes on their profile.

Big Bear Escapes's guest rating in Big Bear Lake, California of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Big Bear Lake.

Recent guest reviews

NiviaMay 2026
If I could leave zero stars, I would. Doria was an extremely hostile host and claimed that our issues were lies due to our desire to cancel prior to our stay. She requested extra money that was not detailed on the listing and an incorrect location via message when requesting location info. This Airbnb is 17 mins away from big bear, she’ll lie and tell you it’s 5. There were bugs including one that fell out of the water dispenser which she stated we placed there. She ruined our first day there and threatened to report us even though we did absolutely nothing wrong. The main fan in the living room did not work after supposedly needing new batteries. We requested assistance after Doria threatened us and recieved none from Airbnb customer service. The spa did not heat until the morning of our stay and because she does not have it listed on her amenities she was able to get away with this. Please do not book her, read her other reviews. She is notorious for being hostile.
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LeanneApril 2026
This was our second time staying here, and it was just as wonderful as the first. We loved it so much the first time that coming back was an easy choice and it definitely didn’t disappoint. The location is fantastic, especially being so close to the lake. It made it really easy to get out and enjoy the area, and having access to the bikes was such a fun bonus. It’s clear that Doria puts a lot of care into making sure everything is well-maintained and easy for guests. Check-in was smooth, communication was quick and helpful, and the overall experience felt seamless both times. We’d absolutely stay here again and highly recommend it to anyone considering booking.
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SarahFebruary 2026
Beautiful spot in big bear easy to get to
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MilesFebruary 2026
Doria’s place is amazing. One of the coziest cabins I’ve ever stayed in and very well maintained. The beds were super comfy and the place was fully equipped too. Would love to stay here again!!
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AixaFebruary 2026
Wonderful place!
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