Manager Review

Big Bear Escapes in Big Bear Lake, California

4.69

This is the local review page for Big Bear Escapes in Big Bear Lake, California. Amongst managers in Big Bear Lake, Big Bear Escapes currently ranks 9 of 16 on guest satisfaction. See the top ranked vacation rental managers in Big Bear Lake, or see homeowner reviews of Big Bear Escapes on their profile.

Big Bear Escapes's guest rating in Big Bear Lake, California of 4.69 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Big Bear Lake.

Recent guest reviews

BrittanyJuly 2026
We stayed less than 20 hours before we left. The breaker tripped 15+ times, repeatedly cutting power to the entire house. When we raised this legitimate fire and safety concern, the host was condescending and argumentative instead of apologetic. The listing advertises AC, but there are only 3 portable units for 4 bedrooms - none in the master, none in common areas, but running the AC units tripped the breaker. The host’s fix? “Just run one at a time.” If you want to pay premium prices for a house that can’t keep its own lights on, this is the place for you.
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MargueriteJuly 2026
Doria was an amazing and responsive host! So incredibly helpful and flexible, would stay again anytime.
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AndyJuly 2026
We had a wonderful stay! The cabin is the quintessential Big Bear cabin—cozy, charming, and exactly as pictured. The location is great: close enough to Big Bear Lake and the village for convenience, but tucked away in a quiet neighborhood. There was plenty of parking, and we made full use of the outdoor Blackstone griddle, which was a fun bonus. We’d happily stay here again.
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AlisaJune 2026
Great location! Right across the street from the lake. Kayaks and bikes were such a nice bonus. The home has modern furnishings and was spotless. Would definitely stay again when we come to big bear.
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NiviaMay 2026
If I could leave zero stars, I would. Doria was an extremely hostile host and claimed that our issues were lies due to our desire to cancel prior to our stay. She requested extra money that was not detailed on the listing and an incorrect location via message when requesting location info. This Airbnb is 17 mins away from big bear, she’ll lie and tell you it’s 5. There were bugs including one that fell out of the water dispenser which she stated we placed there. She ruined our first day there and threatened to report us even though we did absolutely nothing wrong. The main fan in the living room did not work after supposedly needing new batteries. We requested assistance after Doria threatened us and recieved none from Airbnb customer service. The spa did not heat until the morning of our stay and because she does not have it listed on her amenities she was able to get away with this. Please do not book her, read her other reviews. She is notorious for being hostile.
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