Manager Review

Big Bear Escapes

Big Bear Escapes's guest rating of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

NiviaMay 2026Big Bear Lake, California
If I could leave zero stars, I would. Doria was an extremely hostile host and claimed that our issues were lies due to our desire to cancel prior to our stay. She requested extra money that was not detailed on the listing and an incorrect location via message when requesting location info. This Airbnb is 17 mins away from big bear, she’ll lie and tell you it’s 5. There were bugs including one that fell out of the water dispenser which she stated we placed there. She ruined our first day there and threatened to report us even though we did absolutely nothing wrong. The main fan in the living room did not work after supposedly needing new batteries. We requested assistance after Doria threatened us and recieved none from Airbnb customer service. The spa did not heat until the morning of our stay and because she does not have it listed on her amenities she was able to get away with this. Please do not book her, read her other reviews. She is notorious for being hostile.
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LeanneApril 2026Big Bear Lake, California
This was our second time staying here, and it was just as wonderful as the first. We loved it so much the first time that coming back was an easy choice and it definitely didn’t disappoint. The location is fantastic, especially being so close to the lake. It made it really easy to get out and enjoy the area, and having access to the bikes was such a fun bonus. It’s clear that Doria puts a lot of care into making sure everything is well-maintained and easy for guests. Check-in was smooth, communication was quick and helpful, and the overall experience felt seamless both times. We’d absolutely stay here again and highly recommend it to anyone considering booking.
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SarahFebruary 2026Big Bear Lake, California
Beautiful spot in big bear easy to get to
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MilesFebruary 2026Big Bear Lake, California
Doria’s place is amazing. One of the coziest cabins I’ve ever stayed in and very well maintained. The beds were super comfy and the place was fully equipped too. Would love to stay here again!!
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AixaFebruary 2026Big Bear Lake, California
Wonderful place!
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LeanneFebruary 2026Big Bear Lake, California
We had an amazing stay at Regal Eagle! The lake views were absolutely beautiful, and the home was clean, spacious, and even better than the photos. Everything was comfortable and well set up for a relaxing getaway. Doria was a wonderful host, friendly, responsive, and made the whole experience seamless from start to finish. We would definitely stay here again and highly recommend it to anyone visiting Big Bear!
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AnaisJanuary 2026Big Bear Lake, California
The house has an immaculate design with an amazing host. Multiple games and other resources in the house for a comfortable stay. The host was very kind and gave all necessary information. I would absolutely stay here again.
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MarioJanuary 2026Big Bear Lake, California
My family and I stayed at this property for New Years. It was perfect for my family and pets. The backyard is beautiful! Great hangout spot! Also, really close to some hiking spots- very friendly neighborhood as well. I hope to return next New Years. Thank you so much!
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MelissaJanuary 2026Big Bear Lake, California
Really cozy place to stay! Made some great meals in the kitchen and enjoyed our time there.
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