AvantStay reviews in Big Bear Lake, California

“This little cabin is surrounded by trees and wild life - what a beautiful experience. The rain tapping on the roof all night, candles - pure romance. We had memorable time. A few minor things made us uncomfortable such as inaccurate and incomplete instructions on how to use the door lock, which kept us stranded on the deck, tired and hungry after a long travel. The support team was slow to respond, not within the ten minutes time frame as advertised. On our second night we were left without electricity for the whole evening, troubleshooting while the support team was unresponsive. Minor inconveniences around house, such as dust and dirt, shower handle falling down, some outlets did not work. While this is a beautiful cabin and we built unforgettable memories, we concluded that it’s not worth the cost. Thank you though for the experience.”

“Extremely disappointed for the price, cabin smelled , beds were Extremely old and uncomfortable. spider webs in the house and windows, vents were full of dust, No A/C it's was very hot inside cabin. we didn't use hot tub the chlorine was over powering and the jets were weak.Over all disappointed.”

“My family and I absolutely loved the home! We brought my niece and nephew with us so it fit the 6 of us perfectly especially with the extra space and play room for the kids to enjoy. We definitely plan on coming back!”

“We all enjoyed staying here very much, and recommend it for extended families.”

“The cabins were large and comfortable. The Lineaker Lodge has a large kitchen and open dining and great room which was great for preparing meals and feeding a large group. The Eagle Retreat has more closed off main spaces but still accommodated our large group that was staying there. For Lineaker Lodge, the keypad code to enter the front door was correct but the locking mechanism kept unlocking then locking the door right away. We had to time it just right to get the door open. Also the door would automatically lock randomly during the day. The swiffer mop did not have any liquid or mopping pads in the cleaning closet. The kitchen floor was sticky from use and there was no way to clean it. The Eagle Retreat lacked hot water on the first day that we were there. We initially texted and did not get a response. After calling and choosing the option to make a reservation did I get a live person. A maintenance man was able to come the 2nd day of our stay and fix it. Overall our stay was 👍🏻”