Manager Review

AvantStay in Big Bear Lake, California

4.75

This is the local review page for AvantStay in Big Bear Lake, California. Amongst managers in Big Bear Lake, AvantStay currently ranks 3 of 11 on guest satisfaction. See the top ranked vacation rental managers in Big Bear Lake, or see homeowner reviews of AvantStay on their profile.

AvantStay's guest rating in Big Bear Lake, California of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Big Bear Lake.

Recent guest reviews

AdeleJune 2026
Extremely disappointed for the price, cabin smelled , beds were Extremely old and uncomfortable. spider webs in the house and windows, vents were full of dust, No A/C it's was very hot inside cabin. we didn't use hot tub the chlorine was over powering and the jets were weak.Over all disappointed.
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Annabel RoseJune 2026
My family and I absolutely loved the home! We brought my niece and nephew with us so it fit the 6 of us perfectly especially with the extra space and play room for the kids to enjoy. We definitely plan on coming back!
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ChiJune 2026
We all enjoyed staying here very much, and recommend it for extended families.
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RachelJune 2026
The cabins were large and comfortable. The Lineaker Lodge has a large kitchen and open dining and great room which was great for preparing meals and feeding a large group. The Eagle Retreat has more closed off main spaces but still accommodated our large group that was staying there. For Lineaker Lodge, the keypad code to enter the front door was correct but the locking mechanism kept unlocking then locking the door right away. We had to time it just right to get the door open. Also the door would automatically lock randomly during the day. The swiffer mop did not have any liquid or mopping pads in the cleaning closet. The kitchen floor was sticky from use and there was no way to clean it. The Eagle Retreat lacked hot water on the first day that we were there. We initially texted and did not get a response. After calling and choosing the option to make a reservation did I get a live person. A maintenance man was able to come the 2nd day of our stay and fix it. Overall our stay was 👍🏻
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AlexMay 2026
Beautiful place everyone had a wonderful time. Thank you.
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