Village Villas Vacation Rentals Hot Springs Property Management LLC in Hot Springs Village, Arkansas

“The home itself was suitable for our needs. It was clean and the property itself was as advertised. Good location etc. The posting does not tell you that onsite entry is not available. You only learn this information a few days prior to arrival. The house is on the East end of the Village. You are required to pick up the keys and a paper arrival package on the West end of the Village - about a 40 minute round trip as well as returning the keys. In 2026 this management company should invest in a key lockbox with an entry code and email the welcome package.”

“Had to drive 30 mins to just grab a check in package. That could just be provided via email to avoid that trip late evening. ACs in the home didn’t work for 2 of 3 days. Village did fix AC by sending technician but it was inconvenience for 2 nights and kids didn’t sleep at night as temperature in house was almost 86 even with fans on. House location and other amenities were very good.”

“The house was nice, had a great view of the golf course. We were disappointed because the 3rd bedroom wasn't set up yet (sofa bed) even though we already booked the place for 6 people. No grill also was a huge downer (picture had it).”

“Great location. Great place to stay”

“The house itself was great. Very nice, great location, comfortable beds, etc. I was a little frustrated by the fact that I had to drive 50 minutes round trip to the office to pick up a check in packet which could have easily been sent via e-mail. There was no physical keys or anything. It’s 2026 and I felt this was totally unnecessary and inconvenient. Also, the hot-tub wouldn’t heat properly. I never messaged the host about it because it was a short stay so they didn’t have the chance to fix the issue, but it is worth noting. Other than that it was a fantastic stay and I would certainly book again if the host changes the check-in procedures.”